Junior Forderungsmanager*in (m/w/d)

iwoca
Frankfurt
Workplace: OnsiteFull timeEUR 34,000 - 46,000 annuallyFunction: Software EngineeringSkills: ["Negotiation","Communication","Empathy","Problem-solving","Teamwork"]

Junior credit controller within iwoca’s German Operations. You’ll manage your own portfolio, negotiate solutions with borrowers in difficulty, and collaborate with paralegals, lawyers, and cross-functional teams to protect and optimize repayment outcomes. Based in Frankfurt or Berlin, you’ll drive customer-first negotiations, demonstrate a growth mindset, and contribute to process improvements across the Deutschland team.

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iwoca
iwoca
3 months ago

Junior Forderungsmanager*in (m/w/d)

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Last checked: 14 hours agoStatus: Live

Job Summary

Junior credit controller within iwoca’s German Operations. You’ll manage your own portfolio, negotiate solutions with borrowers in difficulty, and collaborate with paralegals, lawyers, and cross-functional teams to protect and optimize repayment outcomes. Based in Frankfurt or Berlin, you’ll drive customer-first negotiations, demonstrate a growth mindset, and contribute to process improvements across the Deutschland team.
Location: Frankfurt
Workplace: Onsite
Employment Type: Full time
Job Function: Software Engineering
Seniority: Entry level

Key Responsibilities

  • •Manage a personal portfolio of debtors and conduct negotiations to resolve repayment issues.
  • •Collaborate with paralegals, lawyers, and other iwoca teams (e.g., Account Management, Credit Analysis) on complex cases.
  • •Analyze customers’ financial situations and develop tailored strategies to support repayment.
  • •Improve cross-functional processes and relationships with stakeholders to optimize outcomes.
  • •Act as a role model for iwoca values and contribute to building a strong, collaborative culture.

Pay and Benefits

Salary: EUR 34,000 - 46,000 annually
Perks:Paid LeaveSabbatical

Key Requirements

  • •You manage your own customer portfolio, speak with clients, and negotiate solutions that are optimal for both customers and iwoca.
  • •You decide autonomously within internal guidelines which approach is best.
  • •You analyze the financial situation of customers and develop strategies to support them.
  • •You improve collaboration and relationships with diverse stakeholders.
  • •You embody our values (smart, motivated, humble, growth mindset) and help shape the culture in our office.
Experience:FintechCredit controlCustomer facing
Skills:NegotiationCommunicationEmpathyProblem-solvingTeamwork
Languages:GermanEnglish
Tech Stack:AIKIKünstliche IntelligenzKA tools

Company Brief

iwoca
iwoca provides fast, tech-driven credit and working capital solutions for small and medium-sized enterprises in the UK and Germany, using automated underwriting and partner integrations to deliver loans, invoice finance and payment products.
Industry: Lending
Company Size: Large (251 to 1,000 employees)
Revenue: USD 100M to 250M
Growth: Scaleup
Headquarters: London, United Kingdom
Founded: 2011
Glassdoor
Glassdoor: 4.6
WebsiteLinkedInGlassdoor