Floor Lead - Amsterdam, Kalverstraat

Gymshark
Amsterdam
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceSkills: ["Leadership","Coaching","Communication","Problem-solving","Collaboration"]

Lead from the shop floor to deliver an energetic, welcoming Gymshark experience in Amsterdam. You’ll run daily huddles, coach and motivate teammates, and ensure outstanding service standards and store presentation. Support stock flow and back-of-house operations, champion Gymshark Membership, handle customer queries and escalations, and step up as manager on duty when needed—helping the store succeed during busy trading periods.

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Gymshark
Gymshark
2 days ago

Floor Lead - Amsterdam, Kalverstraat

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Lead from the shop floor to deliver an energetic, welcoming Gymshark experience in Amsterdam. You’ll run daily huddles, coach and motivate teammates, and ensure outstanding service standards and store presentation. Support stock flow and back-of-house operations, champion Gymshark Membership, handle customer queries and escalations, and step up as manager on duty when needed—helping the store succeed during busy trading periods.
Location: Amsterdam
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Lead from the shop floor to create exceptional customer experiences.
  • •Run daily huddles, communicate priorities, and set the team up for success.
  • •Provide real-time coaching, feedback, and support for individual and team development.
  • •Ensure shop floor standards are maintained (clean, organised, customer-ready) and support stock replenishment and delivery processing when needed.
  • •Act as keyholder and manager on duty when required, handling escalations confidently and making sound decisions.

Pay and Benefits

Perks:Health InsuranceDentalPension SchemePaid HolidaysGym MembershipLife AssuranceEmployee DiscountTech SchemeCycle To

Key Requirements

  • •Experience in a leadership or supervisory role with a proven ability to coach, support, and develop others.
  • •Experience working within a retail store environment.
  • •Previous keyholder experience.
  • •A track record of delivering exceptional customer service in a fast-paced environment.
  • •Valid Right to Work in the Netherlands.
Experience:RetailFitnessWellnessCustomer service
Skills:LeadershipCoachingCommunicationProblem-solvingCollaboration

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Gymshark
Designs and sells performance-driven fitness apparel, accessories, and lifestyle products direct-to-consumer worldwide, built around a strong social media and community-driven brand presence.
Industry: Fashion & Apparel
Company Size: Large (251 to 1,000 employees)
Revenue: USD 250M to 500M
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Private Equity Backed
Headquarters: Solihull, United Kingdom
Founded: 2012
WebsiteLinkedIn