Brand In-Charge (Lifestyle)

Landmark Group
Kuwait
Workplace: OnsiteFull timeFunction: Business OperationsExperience: 5+ yearsEducation: bachelorsSkills: ["Customer focus","Ownership","Time management","Leadership","Training"]

Take ownership of store functional operations and ensure excellent customer satisfaction by handling queries, complaints, and order processes effectively. Drive stock levels and event calendar execution through replenishment, space utilization, merchandising readiness, and reporting on sales/stock performance and competitor activity. Coordinate promotional activities with mall management and support human resources needs including staff rotation, training, administrative issues, and safety and theft-prevention procedures.

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Landmark Group
Landmark Group
2 days ago

Brand In-Charge (Lifestyle)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Take ownership of store functional operations and ensure excellent customer satisfaction by handling queries, complaints, and order processes effectively. Drive stock levels and event calendar execution through replenishment, space utilization, merchandising readiness, and reporting on sales/stock performance and competitor activity. Coordinate promotional activities with mall management and support human resources needs including staff rotation, training, administrative issues, and safety and theft-prevention procedures.
Location: Kuwait
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Manage functional operations of stores and take ownership for day-to-day execution.
  • •Deal with customer requests, queries, and complaints and ensure correct order handling and corrective actions.
  • •Plan and execute sales budgets discussions, sales/promotion planning, and replenishment to maintain appropriate stock levels.
  • •Review stock and sales reports, monitor over- and under-stocks, address slow lines/end of ranges, and conduct competitor shopping with monthly feedback.
  • •Oversee daily store standards, HR activities (rotation, training, administrative issues/disciplinary procedures), theft policy, and Health & Safety compliance.

Key Requirements

  • •At least 5 years of work experience in fashion retail on a Store Manager role.
  • •Bachelor’s Degree.
  • •Experience managing functional store operations and ensuring customer satisfaction.
  • •Experience monitoring stock and sales performance and taking corrective actions.
  • •Experience coordinating store events/promotions and staff scheduling/training.
Experience:5+ yearsFashion retail
Education:Bachelor's
Skills:Customer focusOwnershipTime managementLeadershipTraining

Company Brief

Landmark Group
UAE-based retail and hospitality conglomerate operating multiple own and franchise brands (Centrepoint, Max, Home Centre, Babyshop, etc.) across the Middle East, South Asia and Africa with thousands of stores, large ecommerce operations and logistics capability.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Funding: Bootstrapped
Headquarters: Dubai, United Arab Emirates
Founded: 1973
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