Patient Admin Executive

NMC Healthcare
Dubai
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceSkills: ["Interpersonal communication","Verbal communication","Written communication","Analytical thinking","Problem-solving","Critical thinking","Confidentiality","Data accuracy"]

Greet and register patients, manage appointments, and handle inbound calls and emails. Support insurance verification, reimbursement claim forms, and ensure accurate billing through invoices, co-pays, deductibles, and outstanding balances. Maintain up-to-date patient records in the Hospital Information System, process daily cash collections, and resolve complaints professionally while following hospital policies, infection control, patient safety, and privacy requirements. Participate in training and quality improvement activities.

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FursaFursa
NMC Healthcare
NMC Healthcare
2 days ago

Patient Admin Executive

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Greet and register patients, manage appointments, and handle inbound calls and emails. Support insurance verification, reimbursement claim forms, and ensure accurate billing through invoices, co-pays, deductibles, and outstanding balances. Maintain up-to-date patient records in the Hospital Information System, process daily cash collections, and resolve complaints professionally while following hospital policies, infection control, patient safety, and privacy requirements. Participate in training and quality improvement activities.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Greet patients, direct them to departments, and provide routine hospital information.
  • •Handle telephone inquiries and coordinate information for doctor/nurse call-backs.
  • •Manage appointment processes including confirmations, rescheduling, and no-shows.
  • •Register new patients, keep patient records up to date, and maintain confidentiality and privacy compliance.
  • •Process billing and insurance-related activities, including invoices, co-pays/deductibles collection, cash/cheque/card deposits, and insurance eligibility/payment guidance.

Key Requirements

  • •College Diploma in any discipline or related fields.
  • •Strong interpersonal, verbal, and written communication skills.
  • •Excellent command of oral and written English (Arabic desirable).
  • •Proficiency in MS Office.
  • •Strong analytical and problem-solving skills with the ability to maintain confidentiality.
Skills:Interpersonal communicationVerbal communicationWritten communicationAnalytical thinkingProblem-solvingCritical thinkingConfidentialityData accuracy
Languages:EnglishArabic
Tech Stack:MS OfficeHospital Information System

Company Brief

NMC Healthcare
Operates a large network of hospitals, medical centers, and specialty clinics across the UAE and the wider Middle East. Provides general and specialized healthcare services, diagnostics, and outpatient care for individuals and families.
Industry: Hospitals & Clinics
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Abu Dhabi, United Arab Emirates
Founded: 1975
WebsiteLinkedIn