Senior Manager, Performance Marketing

Chalhoub Group
Dubai
Workplace: OnsiteFull timeFunction: Marketing & GrowthExperience: 10+ yearsEducation: bachelorsSkills: ["Analytics","Problem-solving","Decision-making","Communication","Stakeholder management"]

Define and lead the growth strategy for the FACES brand across digital and omnichannel customer touchpoints. Own revenue and customer KPIs such as acquisition, retention, reactivation, conversion, loyalty, and lifetime value. Run performance marketing and demand generation, partner cross-functionally to optimize the customer journey, and use data-driven test-and-learn experimentation. Manage budgets, agencies, and report results via dashboards while building and leading a high-performing growth team.

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Chalhoub Group
Chalhoub Group
2 days ago

Senior Manager, Performance Marketing

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Job Summary

Define and lead the growth strategy for the FACES brand across digital and omnichannel customer touchpoints. Own revenue and customer KPIs such as acquisition, retention, reactivation, conversion, loyalty, and lifetime value. Run performance marketing and demand generation, partner cross-functionally to optimize the customer journey, and use data-driven test-and-learn experimentation. Manage budgets, agencies, and report results via dashboards while building and leading a high-performing growth team.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Marketing & Growth
Seniority: Sr. Director level

Key Responsibilities

  • •Define and execute the overall growth strategy for FACES across acquisition, retention, reactivation, conversion, and loyalty.
  • •Own commercial growth targets and drive initiatives to increase traffic, conversion, average order value, repeat purchase, and customer lifetime value.
  • •Lead performance marketing and demand generation activities across relevant channels to deliver efficient, measurable growth.
  • •Partner cross-functionally with marketing, merchandising, retail, e-commerce, product, content, analytics, and technology teams to optimize the end-to-end customer journey.
  • •Establish experimentation and reporting cadence, monitor dashboards and KPIs, manage budgets/agency relationships, and build a high-performing growth team.

Pay and Benefits

Perks:Health InsuranceRemote WorkLearning BudgetEmployee Discounts

Key Requirements

  • •Bachelor’s degree in business, Marketing, E-commerce, or a related field.
  • •10+ years of relevant experience in growth, digital commerce, performance marketing, or commercial leadership.
  • •Proven experience in pure-play multi-brand e-commerce or omnichannel multi-brand e-commerce environments.
  • •Proven track record delivering measurable business growth in retail, beauty, fashion, or other customer-centric sectors.
  • •Strong knowledge of customer acquisition channels, lifecycle marketing, retention strategies, and funnel optimization.
Experience:10+ yearsE-commerceOmnichannelPerformance marketingRetailBeautyFashion
Education:Bachelor's in Business, Marketing, E-commerce
Skills:AnalyticsProblem-solvingDecision-makingCommunicationStakeholder management

Company Brief

Chalhoub Group
Chalhoub Group is a Dubai-based family-owned luxury retail partner in the Middle East, operating owned and international brands across fashion, beauty, watches, jewellery and lifestyle with extensive omnichannel retail and distribution services.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 1955
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