Client Service Intern

Rho
Belgrade
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Communication","Interpersonal skills","Critical thinking","Adaptability","Teamwork"]

Join the Client Service team to help delight clients by resolving day-to-day questions and issues. You’ll troubleshoot problems by gathering information, investigating root causes, and recommending next steps, while building deep knowledge of Rho’s product and operational processes. Analyze recurring feedback to suggest improvements, collaborate across teams to enhance the client experience, and gain exposure to AI, automation, and modern tools.

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Rho
Rho
3 days ago

Client Service Intern

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Join the Client Service team to help delight clients by resolving day-to-day questions and issues. You’ll troubleshoot problems by gathering information, investigating root causes, and recommending next steps, while building deep knowledge of Rho’s product and operational processes. Analyze recurring feedback to suggest improvements, collaborate across teams to enhance the client experience, and gain exposure to AI, automation, and modern tools.
Location: Belgrade
Workplace: Hybrid
Employment Type: Full time · 3 months
Job Function: Solutions Engineering & Sales Engineering
Seniority: Intern level

Key Responsibilities

  • •Communicate directly with clients to resolve day-to-day questions and issues.
  • •Troubleshoot issues by gathering information, investigating possible causes, and identifying next steps.
  • •Develop deep knowledge of Rho’s product, systems, and operational processes.
  • •Analyze client feedback and recurring issues and translate them into actionable improvements.
  • •Collaborate with teammates and other departments to improve the overall client experience.

Key Requirements

  • •Strong fluency in spoken and written English.
  • •Fresh graduate, final-year student, or candidate with a few years of experience; humanities studies (e.g., Faculty of Philology/Philosophy) preferred.
  • •Strong interpersonal and communication skills.
  • •Open-minded and able to think critically, challenge assumptions constructively, and suggest improvements.
  • •Flexible, reliable, fast learner and willing to adapt to changing team needs.
Education:
Skills:CommunicationInterpersonal skillsCritical thinkingAdaptabilityTeamwork
Languages:English

Company Brief

Rho
Provides an integrated corporate banking platform offering business accounts, corporate cards, bill pay, and treasury management to help companies manage cash, spend, and payments with modern banking and spend controls.
Industry: Corporate Banking
Company Size: Medium (51 to 250 employees)
Growth: Scaleup
Funding: Series C
Headquarters: New York, United States
Founded: 2019
WebsiteLinkedIn