Sales and Service Leader - Full Time

Sephora
United States
Workplace: OnsiteFull timeUSD 24 - 27.5 hourlyFunction: SalesExperience: 2+ yearsSkills: ["Leadership","Coaching","Communication","Client-first mindset","Interpersonal skills"]

Lead store success by coaching and inspiring team members to deliver exceptional client service and drive sales goals. Contribute to performance through client engagement, product knowledge, and personalized recommendations, while supporting onboarding and ongoing training for loyalty programs and brand initiatives. Execute daily operations including inventory and visual merchandising, maintain store standards, and help foster an inclusive, client-first environment. Maintain required weekly shift hours and availability for peak retail times.

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FursaFursa
Sephora
Sephora
4 hours ago

Sales and Service Leader - Full Time

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Last checked: 4 hours agoStatus: Live

Job Summary

Lead store success by coaching and inspiring team members to deliver exceptional client service and drive sales goals. Contribute to performance through client engagement, product knowledge, and personalized recommendations, while supporting onboarding and ongoing training for loyalty programs and brand initiatives. Execute daily operations including inventory and visual merchandising, maintain store standards, and help foster an inclusive, client-first environment. Maintain required weekly shift hours and availability for peak retail times.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead and inspire team members to deliver exceptional client service and achieve sales goals.
  • •Contribute to overall store success through strong client engagement and personalized recommendations.
  • •Provide ongoing feedback and development to elevate team performance.
  • •Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
  • •Assist with inventory, visual merchandising, and maintaining store standards while upholding Sephora policies.

Pay and Benefits

Salary: USD 24 - 27.5 hourly
Perks:Health InsuranceWellness Stipend

Key Requirements

  • •Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
  • •Proven ability to coach and inspire teams to achieve goals.
  • •Strong sales and client service skills.
  • •Excellent communication and interpersonal skills.
  • •Comfortable in a fast-paced environment and able to quickly absorb and share product knowledge and training.
Experience:2+ yearsRetailHospitalityService
Skills:LeadershipCoachingCommunicationClient-first mindsetInterpersonal skills

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn