Customer Engineer - C1

Applied Materials
China
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesEducation: associatesSkills: ["Communication","Troubleshooting","Analytical problem-solving","Customer coordination","Learning mindset"]

Install, maintain, and upgrade customer equipment as the direct liaison, partnering with senior customer engineers. Use digital analytics and basic diagnostic techniques to troubleshoot and resolve technical issues. Perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided) while coordinating and communicating with customers to ensure smooth operations and exceptional service.

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Applied Materials
Applied Materials
1 week ago

Customer Engineer - C1

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Install, maintain, and upgrade customer equipment as the direct liaison, partnering with senior customer engineers. Use digital analytics and basic diagnostic techniques to troubleshoot and resolve technical issues. Perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided) while coordinating and communicating with customers to ensure smooth operations and exceptional service.
Location: China
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Entry level

Key Responsibilities

  • •Collaborate with senior field service/customer engineers to install, maintain, and upgrade customer equipment.
  • •Use digital analytics for troubleshooting.
  • •Apply basic diagnostic techniques to assess equipment and address technical issues with guidance.
  • •Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided).
  • •Coordinate and communicate directly with customers to ensure smooth operations and exceptional service.
Travel: Medium travel

Key Requirements

  • •Completion of an Associate degree, military technical training, field service experience, or a trade certification.
  • •Basic mechanical aptitude.
  • •Ability to learn and interpret electrical and mechanical schematics.
  • •Experience diagnosing and resolving basic technical challenges.
  • •Effective written and verbal communication skills, including basic knowledge of Microsoft Excel, Word, and PowerPoint.
Experience:Field service supportTechnical supportSemiconductors
Education:Associate's in electronics or engineering technologies
Skills:CommunicationTroubleshootingAnalytical problem-solvingCustomer coordinationLearning mindset
Licenses:Valid driver’s license
Tech Stack:Digital analyticsMicrosoft ExcelMicrosoft WordMicrosoft PowerPointDigital multimeters

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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