Specialist, Inflight Hub Control Center (Charlotte, NC, US)

American Airlines Group
Charlotte
Workplace: OnsiteFull timeFunction: Business OperationsExperience: 3+ yearsEducation: bachelorsSkills: ["Interpersonal","Planning","Organizational","Sound decision-making","Data-driven decision making"]

Represent Inflight within the Hub Control Center to help ensure operational reliability and consistently deliver on-time departures. Monitor and review flights for potential crew misconnects, track crew assignments to minimize disruptions, and coordinate with turn coordinators, Hub Control Center leaders, Crew Scheduling/Tracking, and other departments to triage incidents and support daily operations. Analyze delay data and trends and prepare daily/monthly reports to support station and departmental goals.

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American Airlines Group
American Airlines Group
2 days ago

Specialist, Inflight Hub Control Center (Charlotte, NC, US)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Represent Inflight within the Hub Control Center to help ensure operational reliability and consistently deliver on-time departures. Monitor and review flights for potential crew misconnects, track crew assignments to minimize disruptions, and coordinate with turn coordinators, Hub Control Center leaders, Crew Scheduling/Tracking, and other departments to triage incidents and support daily operations. Analyze delay data and trends and prepare daily/monthly reports to support station and departmental goals.
Location: Charlotte
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Mid level

Key Responsibilities

  • •Represent Inflight in the Hub Control Center to support operational reliability metrics and on-time departures.
  • •Review flights and checks for potential crew misconnects and monitor crew assignments to minimize delays.
  • •Collaborate with turn coordinators, Hub Control Center leaders, and other departments to support the operation and triage incidents.
  • •Coordinate with Crew Scheduling/Tracking for preboarding or re-crewing of flights.
  • •Assist with delay investigations and prepare daily and monthly reports; analyze delay data and trends to support goals.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPet InsuranceEmployee Assistance

Key Requirements

  • •Bachelor’s degree in a related field or equivalent experience/training.
  • •3+ years of relevant experience.
  • •Ability to pass FAA criminal background checks for unescorted access privileges (SIDA), if applicable.
  • •Ability to secure appropriate airport authority and/or US Customs security badges.
  • •Must pass U.S. Department of Transportation (DOT) mandated drug test and be able to work required shifts and physical requirements.
Experience:3+ years
Education:Bachelor's
Skills:InterpersonalPlanningOrganizationalSound decision-makingData-driven decision making

Company Brief

American Airlines Group
Major U.S. airline providing scheduled passenger and cargo air transportation globally. Operates a large fleet and extensive domestic and international route network, serving millions of customers with diversified travel and loyalty services.
Industry: Airlines
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Fort Worth, United States
Founded: 1926
WebsiteLinkedIn