KÖLN-BONN Kundenservice (m/w/d)

Roadsurfer
Germany
Workplace: OnsiteFull timeEUR 31,500 - 32,400 annuallyFunction: Solutions Engineering & Sales EngineeringSkills: ["Customer focus","Hands-on","Communication","Teamwork"]

Empathetic and hands-on at the station: welcome customers for camper pickup and return, explain the process, and hand over vehicles personally while creating an unforgettable travel experience. Support daily station tasks with your team, including thorough cleaning of campers (inside and out). You’ll combine friendly customer service with practical execution at the Erftstadt location, ensuring guests start their holidays smoothly.

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FursaFursa
Roadsurfer
Roadsurfer
8 months ago

KÖLN-BONN Kundenservice (m/w/d)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Empathetic and hands-on at the station: welcome customers for camper pickup and return, explain the process, and hand over vehicles personally while creating an unforgettable travel experience. Support daily station tasks with your team, including thorough cleaning of campers (inside and out). You’ll combine friendly customer service with practical execution at the Erftstadt location, ensuring guests start their holidays smoothly.
Location: Germany
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Welcome customers for camper pickup and return, and create an unforgettable travel experience.
  • •Explain procedures and hand over campers personally to customers.
  • •Perform thorough cleaning of campers inside and out.
  • •Support the station team with daily tasks to ensure guests start their holidays with joy.
  • •Pack in and assist with practical station needs as part of the team.

Pay and Benefits

Salary: EUR 31,500 - 32,400 annually
Perks:Free RentDiscounts

Key Requirements

  • •Hands-on mindset and willingness to actively help with station tasks.
  • •Experience in customer service is preferred.
  • •Valid Class B driver’s license (Führerschein Klasse B).
  • •Good German and English language skills.
  • •Ability to support daily station operations and ensure guests have a smooth start to their trip.
Skills:Customer focusHands-onCommunicationTeamwork
Licenses:Class B driver's license
Languages:GermanEnglish

Company Brief

Roadsurfer
Operates an online platform for renting and buying campervans and motorhomes across Europe. Provides booking, insurance, and trip-planning services, connecting travelers with fleet partners and private vehicle owners for flexible road-trip experiences.
Industry: Online Marketplaces
Company Size: Medium (51 to 250 employees)
Growth: Scaleup
Headquarters: Munich, Germany
Founded: 2016
WebsiteLinkedIn