Professional Indemnity Claims Handler, Liverpool

Aon
Liverpool
Workplace: HybridFull timeFunction: Insurance & ActuarialSkills: ["Organizational skills","Interpersonal skills","Negotiation skills","Client advocacy","Adaptability"]

Manage a portfolio of Professional Indemnity claims for allocated clients, ensuring cases progress without delay from intimation through to settlement. Coordinate claims activities from FNOL, liaise with insurers and loss adjusters, and maintain accurate electronic claim files within SLA. Provide technical guidance and analysis to support clients, build strong client relationships, and attend claims review meetings while producing up-to-date reporting.

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FursaFursa
Aon
Aon
2 months ago

Professional Indemnity Claims Handler, Liverpool

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Manage a portfolio of Professional Indemnity claims for allocated clients, ensuring cases progress without delay from intimation through to settlement. Coordinate claims activities from FNOL, liaise with insurers and loss adjusters, and maintain accurate electronic claim files within SLA. Provide technical guidance and analysis to support clients, build strong client relationships, and attend claims review meetings while producing up-to-date reporting.
Location: Liverpool
Workplace: Hybrid
Employment Type: Full time
Job Function: Insurance & Actuarial

Key Responsibilities

  • •Manage a portfolio of Professional Indemnity claims on behalf of allocated clients.
  • •Ensure prompt intimation of claims to relevant insurer(s), establish applicable coverage, and support required disclosure/data gathering.
  • •Coordinate claims from FNOL to settlement while advocating for clients and protecting their interests.
  • •Provide expert guidance, technical analysis, and support to facilitate smooth claims progression.
  • •Liaise with insurers, loss adjusters, and stakeholders; maintain electronic claim files and process correspondence/diaries within SLA; attend review meetings and produce reports as required.

Key Requirements

  • •Experience handling UK commercial insurance claims, ideally with exposure to Professional Indemnity and/or Liability.
  • •Knowledge of Professional Indemnity and/or Liability to support claims outcomes.
  • •Ability to work in a fast-paced environment with flexibility while maintaining structured processes.
  • •Strong organisational skills to manage claims efficiently and within SLAs.
  • •Excellent interpersonal and negotiation skills to advocate for clients.
Experience:InsuranceCommercial insuranceProfessional IndemnityLiability
Skills:Organizational skillsInterpersonal skillsNegotiation skillsClient advocacyAdaptability

Company Brief

Aon
Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1982
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