Deal Desk Analyst

Quantum Metric
United States, America/Chicago
Workplace: RemoteFull timeUSD 80,000 - 100,000 annuallyFunction: Revenue Operations (RevOps)Experience: 2+ yearsSkills: ["Analytical skills","Attention to detail","Problem-solving","Organizational skills","Communication","Cross-functional collaboration","Customer-focused mindset","Self-starter","Initiative","Accountability","Prioritization"]

Support the commercial deal lifecycle as a Deal Desk Analyst in the Legal Operations team, partnering with Sales, Customer Success, Finance, and Legal. You’ll provide pricing and quote structuring support, draft and manage order forms, review and respond to customer redlines, and ensure opportunities are accurately closed in Salesforce (SFDC). Leverage CPQ tools (DealHub preferred) to improve deal processes, scale non-standard structures, and deliver consistent customer-focused outcomes.

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FursaFursa
Quantum Metric
Quantum Metric
4 days ago

Deal Desk Analyst

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Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Support the commercial deal lifecycle as a Deal Desk Analyst in the Legal Operations team, partnering with Sales, Customer Success, Finance, and Legal. You’ll provide pricing and quote structuring support, draft and manage order forms, review and respond to customer redlines, and ensure opportunities are accurately closed in Salesforce (SFDC). Leverage CPQ tools (DealHub preferred) to improve deal processes, scale non-standard structures, and deliver consistent customer-focused outcomes.
Location: United States, America/Chicago
Workplace: Remote
Employment Type: Full time
Job Function: Revenue Operations (RevOps)
Seniority: Mid level

Key Responsibilities

  • •Support the sales and customer success teams with quotes, contracts, and pricing throughout the deal cycle.
  • •Develop and apply a deep understanding of product packaging, pricing models, and commercial policies to provide deal structuring and quoting support.
  • •Draft, review, and manage standard and complex non-standard order forms, serving as the primary deal desk contact during contracting.
  • •Review customer redlines to order forms, identify impacts to deal structure and business policies, and guide internal stakeholders on responses and approvals.
  • •Manage opportunity closure and improvements, including Salesforce (SFDC) opportunity accuracy and initiatives such as automation, playbooks, dashboards, and performance reporting.

Pay and Benefits

Salary: USD 80,000 - 100,000 annually
Perks:Health InsuranceDentalVision401kEquityPaid LeaveParental LeaveRemote Work

Key Requirements

  • •2+ years of experience in Deal Desk or a similar commercial operations role, including experience structuring and quoting complex SaaS transactions.
  • •Experience with Salesforce (SFDC) and a CPQ platform (DealHub preferred).
  • •Familiarity with MSAs, Order Forms, and customer contract redlines, including identifying commercial issues and coordinating responses with Legal.
  • •Ability to understand business objectives and translate them into practical, scalable commercial solutions.
  • •Strong analytical, organizational, and communication skills with the ability to manage multiple priorities and own transactions from quote through execution.
Experience:2+ yearsSaaS
Skills:Analytical skillsAttention to detailProblem-solvingOrganizational skillsCommunicationCross-functional collaborationCustomer-focused mindsetSelf-starterInitiativeAccountabilityPrioritization
Tech Stack:Salesforce (SFDC)CPQDealHubOrder FormsMSAsSFDC

Company Brief

Quantum Metric
Provides a digital experience analytics platform that captures, analyzes, and visualizes customer interactions to help product, engineering, and design teams identify friction, prioritize improvements, and accelerate digital product outcomes.
Industry: SaaS
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series D
Headquarters: Denver, United States
Founded: 2015
WebsiteLinkedIn