Prisoner Custody Officer (Old Bailey, Greater London, GB, EC4M 7EH)

Serco
London
Workplace: OnsiteFull timeGBP 26,124+ annuallyFunction: Communications, PR & CommunitySkills: ["Communication","Teamwork","Emotional intelligence","Problem-solving"]

Join the Prisoner Escort Custody Services as a Prisoner Custody Officer at the Old Bailey, contributing to safe detainee transport and custody within court proceedings. You’ll work in a 24/6 operation, handling escorting, monitoring, and coordination with court staff, while maintaining professionalism, confidentiality and welfare of detainees. Notable benefits include training, progression opportunities and a strong, diverse team culture.

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FursaFursa
Serco
Serco
6 months ago

Prisoner Custody Officer (Old Bailey, Greater London, GB, EC4M 7EH)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Join the Prisoner Escort Custody Services as a Prisoner Custody Officer at the Old Bailey, contributing to safe detainee transport and custody within court proceedings. You’ll work in a 24/6 operation, handling escorting, monitoring, and coordination with court staff, while maintaining professionalism, confidentiality and welfare of detainees. Notable benefits include training, progression opportunities and a strong, diverse team culture.
Location: London
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Communications, PR & Community

Key Responsibilities

  • •Escort defendants to and from courtrooms, cells, and other areas within the court, including accompanying them to the toilet to ensure security and safety (handcuffed where required).
  • •Monitor and supervise detainees in the docks during court sessions to ensure security and wellbeing.
  • •Maintain discretion and confidentiality regarding sensitive information discussed during court proceedings.
  • •Provide support to detainees when listening to distressing testimonies and evidence while maintaining professionalism.
  • •Complete necessary paperwork and data entry accurately, logging detainee movements and incidents.

Pay and Benefits

Salary: GBP 26,124 annually
Perks:PensionLife InsuranceAnnual LeaveEmployee AssistanceDentalHealth InsuranceDiscounts

Key Requirements

  • •Current valid driver's license and reasonably fit to perform duties
  • •Good written and verbal communications skills
  • •Ability to manage challenging situations with professionalism and care
  • •Willingness to undergo a 5 1/2 week training course
  • •Right to work in the UK with eligibility criteria as stated
Experience:Public sectorJusticeCourts
Skills:CommunicationTeamworkEmotional intelligenceProblem-solving

Company Brief

Serco
Provides public services across defence, transport, health, justice, immigration and citizen services, delivering operations, consultancy and managed services to governments and commercial clients worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Hook, United Kingdom
Founded: 1929
WebsiteLinkedIn