Part Time Auction Support Specialists - Manheim (Euless, TX)

AutoTrader.com
United States
Workplace: OnsitePart timeUSD 15.1 - 22.69 hourlyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Communication","Problem-solving","Organizational skills","Focus","Composure"]

Support virtual auction operations at a local Manheim location by recording lane and bid information, processing sold units, and verifying vehicle run order and sold-vehicle data. Work with the auctioneer to confirm system accuracy and review simulcast bids, provide arbitration/announcements, and handle late titles and title-absent support using Salesforce. Respond to customer requests via phone, email, chat, and ticketing systems.

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FursaFursa
AutoTrader.com
AutoTrader.com
1 day ago

Part Time Auction Support Specialists - Manheim (Euless, TX)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Support virtual auction operations at a local Manheim location by recording lane and bid information, processing sold units, and verifying vehicle run order and sold-vehicle data. Work with the auctioneer to confirm system accuracy and review simulcast bids, provide arbitration/announcements, and handle late titles and title-absent support using Salesforce. Respond to customer requests via phone, email, chat, and ticketing systems.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Use AS400 to record lane and simulcast bid amounts, enter customer data, process sold units, and verify/enter lights.
  • •Work with the auctioneer to verify that system information accurately represents the vehicle, including reviewing simulcast bids.
  • •Verify vehicle run order to ensure the correct vehicle is keyed and sold.
  • •Provide arbitration and other vehicle announcements to support the auctioneer; handle late titles.
  • •Use Salesforce for title-absent support and partner with client services/contact center to respond to customer requests via phone, email, chat, and ticketing systems.

Pay and Benefits

Salary: USD 15.1 - 22.69 hourly
Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

  • •High School Diploma/GED or equivalent.
  • •Generally less than 2 years of experience.
  • •Effective communication skills and ability to stay focused and composed during fast-paced sale-day activities.
  • •Strong problem-solving and organizational skills.
  • •Ability to read, write and speak in Spanish (preferred).
Education:High School
Skills:CommunicationProblem-solvingOrganizational skillsFocusComposure
Languages:Spanish
Tech Stack:AS400SalesforcePhoneEmailChatTicketing systems

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

AutoTrader.com
Operates a leading online marketplace for buying and selling new and used vehicles, connecting consumers, dealers, and automotive service providers with vehicle listings, pricing tools, reviews, and financing resources.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Atlanta, United States
Founded: 1997
WebsiteLinkedIn