Team Leader - Food & Beverage

Dubai Holding
United Arab Emirates
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Customer service","Communication","Teamwork","English-speaking"]

Lead daily restaurant operations to deliver smooth, efficient service and high guest satisfaction. Supervise cashiers and waiters/waitresses to ensure SOP compliance, communicate priorities through daily briefings, and drive performance toward guest satisfaction and revenue targets. Maintain food hygiene and safety standards while monitoring equipment, facilities, grooming, uniforms, and timekeeping. Manage rosters, cash controls, stock usage, and costs, and handle performance issues, appraisals, and escalation of operational concerns.

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Dubai Holding
Dubai Holding
1 week ago

Team Leader - Food & Beverage

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Lead daily restaurant operations to deliver smooth, efficient service and high guest satisfaction. Supervise cashiers and waiters/waitresses to ensure SOP compliance, communicate priorities through daily briefings, and drive performance toward guest satisfaction and revenue targets. Maintain food hygiene and safety standards while monitoring equipment, facilities, grooming, uniforms, and timekeeping. Manage rosters, cash controls, stock usage, and costs, and handle performance issues, appraisals, and escalation of operational concerns.
Location: United Arab Emirates
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Manage the daily restaurant operations to ensure smooth and efficient service delivery.
  • •Supervise cashiers and waiters/waitresses to ensure SOP compliance and high service standards.
  • •Motivate colleagues to achieve guest satisfaction, revenue, and operational targets.
  • •Ensure compliance with food hygiene, safety, Dubai Municipality, and company standards for storing, handling, and selling F&B items.
  • •Manage rosters, team deployment, upselling, cash controls, stock usage, and cost control; address performance issues and conduct appraisals.

Key Requirements

  • •High School Certificate; Bachelor’s degree in Hospitality, Hotel Management, or a related field is desirable.
  • •Basic Food Hygiene Certification is required.
  • •Minimum one year of experience in a similar restaurant, F&B, or hospitality supervisory role.
  • •Strong customer service, communication, and English-speaking skills.
  • •Experience with cash handling, POS system knowledge, and basic computer skills.
Experience:1+ yearsHospitalityF&BRestaurants
Education:
Skills:Customer serviceCommunicationTeamworkEnglish-speaking
Certifications:Basic Food Hygiene Certification
Languages:English
Tech Stack:POS system

Company Brief

Dubai Holding
Dubai Holding is a diversified global investment holding company that invests across real estate, hospitality, media, ICT, retail, and other sectors to support Dubai’s economic growth and strategic development.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Government & Public Sector
Funding: Government Funded
Headquarters: Dubai, United Arab Emirates
Founded: 2004
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