Business Operations Associate

CarMax
United States
Workplace: OnsiteFull timeUSD 15.5 - 23.3 hourlyFunction: Business OperationsSkills: ["Attention to detail","Organizational skills","Multitasking","Communication","Confidentiality","Integrity","Customer service"]

Ensure smooth in-store processing of sales, auctions, and appraisals by delivering customer support, processing and auditing retail/wholesale paperwork, and managing auction and appraisal transactions. Handle cash management tasks, verify titles and payoffs, and perform accurate clerical work including filing, data entry, and reconciliation. Help train and mentor new associates and maintain EH&S compliance in a fast-paced, customer-focused environment.

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CarMax
CarMax
3 days ago

Business Operations Associate

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Ensure smooth in-store processing of sales, auctions, and appraisals by delivering customer support, processing and auditing retail/wholesale paperwork, and managing auction and appraisal transactions. Handle cash management tasks, verify titles and payoffs, and perform accurate clerical work including filing, data entry, and reconciliation. Help train and mentor new associates and maintain EH&S compliance in a fast-paced, customer-focused environment.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Entry level

Key Responsibilities

  • •Deliver outstanding customer service by greeting customers, answering questions, and guiding them through paperwork processes.
  • •Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
  • •Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and proper documentation for funding.
  • •Handle cash management tasks, including receiving payments, preparing deposits, and maintaining security protocols.
  • •Train and mentor new associates and support store operations through assisting multiple departments and balancing overflow traffic.

Pay and Benefits

Salary: USD 15.5 - 23.3 hourly
Perks:Paid SickPaid Leave

Key Requirements

  • •Ability to read, interpret, and record data accurately for compliance and reporting.
  • •Strong organizational and multitasking skills in a deadline-driven environment.
  • •Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
  • •Effective verbal and written communication skills for customer and team interactions.
  • •Ability to lift up to 20 lbs and work on your feet for extended periods.
Skills:Attention to detailOrganizational skillsMultitaskingCommunicationConfidentialityIntegrityCustomer service
Tech Stack:Microsoft OfficeData entryPC

Company Brief

CarMax
Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Richmond, United States
Founded: 1993
WebsiteLinkedIn