Customer Identity Solutions Architect

Capco
Toronto
Workplace: HybridFull timeUSD 153,000 - 172,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 10+ yearsSkills: ["Stakeholder management","Communication"]

Lead large-scale customer identity and CIAM transformation initiatives for financial services clients. Conduct customer identity capability assessments, define target-state architecture and solution blueprints, and design secure identity journeys spanning registration, authentication, MFA/step-up authentication, identity proofing, account recovery, consent management, and fraud prevention. Partner with business, security, and delivery teams while providing architecture leadership across modern identity technologies such as Ping Identity, Okta, and ForgeRock.

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Capco
Capco
9 hours ago

Customer Identity Solutions Architect

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Last checked: 4 hours agoStatus: Live

Job Summary

Lead large-scale customer identity and CIAM transformation initiatives for financial services clients. Conduct customer identity capability assessments, define target-state architecture and solution blueprints, and design secure identity journeys spanning registration, authentication, MFA/step-up authentication, identity proofing, account recovery, consent management, and fraud prevention. Partner with business, security, and delivery teams while providing architecture leadership across modern identity technologies such as Ping Identity, Okta, and ForgeRock.
Location: Toronto
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Lead customer identity capability assessments and develop recommendations to modernize enterprise CIAM ecosystems.
  • •Define target-state architecture, solution blueprints, and capability roadmaps for MVP and future-state customer identity platforms.
  • •Design and advise on secure customer identity solutions across registration/onboarding, authentication, MFA/step-up authentication, identity proofing, account recovery, consent management, and fraud prevention.
  • •Partner with business, security, and delivery squads to align customer identity solutions with business objectives, security requirements, and regulatory expectations.
  • •Provide architecture leadership across modern identity technologies, including Ping Identity, Okta, ForgeRock, identity graph/fabric, behavioural analytics, device intelligence, and fraud detection platforms.

Pay and Benefits

Salary: USD 153,000 - 172,000 annually
Perks:Health InsuranceLife InsuranceDisability InsuranceRetirement SavingsParental LeaveGym MembershipWellness StipendEmployee Assistance

Key Requirements

  • •10+ years delivering CIAM architecture or digital identity transformation programmes in complex enterprise environments.
  • •Deep expertise designing enterprise customer identity solutions using platforms such as Ping Identity, Okta, or ForgeRock.
  • •Strong understanding of identity standards including OAuth 2.0, OpenID Connect (OIDC), SAML, and FIDO2/pwsswordless authentication approaches.
  • •Experience designing secure customer journeys across onboarding, authentication, identity verification, consent management, fraud prevention, and customer lifecycle management.
  • •Excellent stakeholder management and the ability to translate complex technical architecture into business outcomes.
Experience:10+ yearsFinancial servicesDigital identity transformation
Skills:Stakeholder managementCommunication
Languages:English
Tech Stack:Ping IdentityOktaForgeRockIdentity graphIdentity fabricBehavioural analyticsDevice intelligenceFraud detection platformsOAuth 2.0OpenID Connect (OIDC)SAMLFIDO2

Company Brief

Capco
Global management and technology consultancy specializing in financial services. Capco advises banks, insurers, and capital markets firms on digital transformation, risk and compliance, technology implementation, and operational improvement, combining industry expertise with advisory and engineering capabilities.
Industry: Management Consulting
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: London, United Kingdom
Founded: 1998
Glassdoor
Glassdoor: 3.7
WebsiteLinkedIn