Sales & Service Lead - Stanford Shopping Center

Alo Yoga
Palo Alto
Workplace: OnsiteFull timeUSD 22 - 26 hourlyFunction: SalesExperience: 2+ yearsSkills: ["Leadership","Decision making","Coaching","Interpersonal communication","Written communication"]

Lead an exceptional in-store guest experience by coaching the team on guest connection and technical product education, building daily customer relationships, and using reporting to drive results. Ensure effective sales floor coverage through workforce solutions and selling initiatives, and partner with Operations & Visual to manage budgets, inventory control, vendors, and store directives. Oversee Sales & Service Associates and Cashiers, driving recruitment, feedback, and cross-functional training.

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Alo Yoga
Alo Yoga
1 day ago

Sales & Service Lead - Stanford Shopping Center

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Lead an exceptional in-store guest experience by coaching the team on guest connection and technical product education, building daily customer relationships, and using reporting to drive results. Ensure effective sales floor coverage through workforce solutions and selling initiatives, and partner with Operations & Visual to manage budgets, inventory control, vendors, and store directives. Oversee Sales & Service Associates and Cashiers, driving recruitment, feedback, and cross-functional training.
Location: Palo Alto
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead guest experience on the sales floor by assessing guest connection and product education, coaching team members, and addressing gaps
  • •Build and maintain daily client relationships with customers
  • •Analyze reports to strategize and deliver results, supporting action plans for deficient areas and highlighting growth opportunities
  • •Ensure effective sales floor coverage through workforce solutions and leading selling initiatives
  • •Oversee Sales & Service Associates and Cashiers, including recruitment, evaluation, and constant feedback to drive improvement

Pay and Benefits

Salary: USD 22 - 26 hourly
Perks:Employee DiscountHealth InsuranceDentalVision401kParent SupportClothing AllowanceWellness Stipend

Key Requirements

  • •2+ years of experience in a client-centric, sales environment
  • •Proven leadership capabilities with strong decision-making
  • •Values feedback and is receptive while providing feedback to others
  • •High energy, upbeat, enthusiastic, and able to integrate fun with work
  • •Excellent interpersonal and written communication skills
Experience:2+ years
Skills:LeadershipDecision makingCoachingInterpersonal communicationWritten communication
Languages:English

Company Brief

Alo Yoga
Designs and sells premium yoga-inspired apparel, activewear, and accessories direct-to-consumer and through retail partners. Known for stylish performance fabrics, lifestyle branding, and a strong digital and retail presence globally.
Industry: Fashion & Apparel
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Los Angeles, United States
Founded: 2007
WebsiteLinkedIn