Staff Platform Manager, Loyalty Platform Lead (Product Management)

Airbnb
Gurugram
Workplace: RemoteFull timeINR 5,600,000 - 8,000,000 annuallyFunction: Administration & Executive AssistanceExperience: 9-17 yearsSkills: ["Cross-functional leadership","Prioritization","Decision-making","Stakeholder communication"]

Own the strategy, roadmap, and operating model for the Loyalty & Incentives platform within the Payments organization. Lead gift card platform strategy, monitor B2B2C membership and loyalty performance, and drive due diligence and scalable integration models for loyalty and membership partners. Partner across Engineering, Design, Product Marketing, Partnerships, Compliance, Operations, Data, and marketplace business teams to align roadmaps and scale reusable platform capabilities worldwide.

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FursaFursa
Airbnb
Airbnb
3 days ago

Staff Platform Manager, Loyalty Platform Lead (Product Management)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Own the strategy, roadmap, and operating model for the Loyalty & Incentives platform within the Payments organization. Lead gift card platform strategy, monitor B2B2C membership and loyalty performance, and drive due diligence and scalable integration models for loyalty and membership partners. Partner across Engineering, Design, Product Marketing, Partnerships, Compliance, Operations, Data, and marketplace business teams to align roadmaps and scale reusable platform capabilities worldwide.
Location: Gurugram
Workplace: Remote
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Own the Loyalty & Incentives platform domain strategy, roadmap, and operating model, enabling reusable, scalable loyalty, membership, and incentive program capabilities including multi-currency support.
  • •Lead platform strategy for gift card capabilities, aligning business, partnership, and engineering roadmaps to scale efficiently and profitably.
  • •Monitor B2B2C platform performance for membership and loyalty campaigns in partnership with cross-functional teams.
  • •Drive loyalty and membership partner due diligence and integration strategy by defining reusable patterns, requirements, and scalable integration models.
  • •Partner across Engineering, Design, Product Marketing, Partnerships, Compliance, Operations, Data, and marketplace business teams, and work directly with external enterprise partners to integrate product capabilities and achieve business impact.

Pay and Benefits

Salary: INR 5,600,000 - 8,000,000 annually

Key Requirements

  • •Minimum 9–17 years of product management experience specializing in loyalty or incentive platforms, with a proven track record driving strategy, roadmap definition, and execution.
  • •Experience building enterprise-level or B2B2C platforms for consumer-facing businesses, including earn/redemption workflows, compliance, and fraud/loss understanding.
  • •Deep experience defining partner integration strategies and operating models that balance technical feasibility, compliance, and business objectives.
  • •Global, multi-market experience across geographies, currencies, and regulatory environments.
  • •Ability to articulate a compelling vision and strategy and rally cross-functional teams around it.
Experience:9-17 yearsLoyalty programsIncentive platformsPaymentsB2B2CConsumer marketplace
Skills:Cross-functional leadershipPrioritizationDecision-makingStakeholder communication
Languages:English
Tech Stack:API

Company Brief

Airbnb
Online marketplace that connects travelers with hosts offering short-term lodging, experiences, and long-term stays. Facilitates booking, payments, and reviews while providing tools for hosts to manage listings globally.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2008
WebsiteLinkedIn