HR Shared Services Advisor @YOOX

YOOX Net‑a‑Porter Group
Milan
Workplace: HybridFull timeEUR 29,000+ annuallyFunction: People, HR & TalentSkills: ["Communication","Discretion","Attention to detail","Organization","Service mindset"]

Support the HR Centre of Expertise by handling employment letters, first-line responses to HR policy queries via Workday Help, and maintaining employee personnel files and HR systems. Partner with the payroll team to support Workday operations for managers and employees, provide onboarding support, and track key HR activities for fixed-term contractors and parental/probation cases. Help ensure HR process compliance and assist HR projects across compensation, benefits, talent acquisition, and talent management.

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YOOX Net‑a‑Porter Group
YOOX Net‑a‑Porter Group
1 day ago

HR Shared Services Advisor @YOOX

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Last checked: 3 hours agoStatus: Live

Job Summary

Support the HR Centre of Expertise by handling employment letters, first-line responses to HR policy queries via Workday Help, and maintaining employee personnel files and HR systems. Partner with the payroll team to support Workday operations for managers and employees, provide onboarding support, and track key HR activities for fixed-term contractors and parental/probation cases. Help ensure HR process compliance and assist HR projects across compensation, benefits, talent acquisition, and talent management.
Location: Milan
Workplace: Hybrid
Employment Type: Full time · 12 months
Job Function: People, HR & Talent
Seniority: Entry level

Key Responsibilities

  • •Prepare employment-related letters, including role changes, salary increases, new starters, and leavers.
  • •Provide first-line responses to HR policy queries using Workday Help and associated ticketing tools.
  • •Update and maintain employee personnel files and keep HR systems up to date.
  • •Support managers and employees with Workday system usage in coordination with the payroll team.
  • •Assist HR Centre of Expertise efforts and support onboarding, compliance, and HR administration processes.

Pay and Benefits

Salary: EUR 29,000 annually

Key Requirements

  • •Minimum prior experience in an HR administrative role supporting a fast-paced team.
  • •Comfort providing first-line advice to employees and handling inquiries discreetly.
  • •Strong written and spoken communication skills with an eye for detail.
  • •Exceptional organization and efficiency with the ability to work to tight deadlines.
  • •Fluent in Italian and English (minimum B2 level).
Skills:CommunicationDiscretionAttention to detailOrganizationService mindset
Languages:ItalianEnglish
Tech Stack:WorkdayWorkday HCMWorkday HelpMS OfficeExcelOutlookWordGoogle WorkspaceTicketing system

Company Brief

YOOX Net‑a‑Porter Group
YOOX Net‑a‑Porter Group (YNAP) operates global online luxury fashion retail platforms, combining marketplaces and direct retail for designer apparel, accessories and lifestyle products, serving customers worldwide with e‑commerce, logistics and digital marketing services.
Industry: E-commerce
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: London, United Kingdom
Founded: 2015
WebsiteLinkedIn