World Relief

4 weeks ago

Refugee Cash Assistance (RCA) Program Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Program Specialist responsible for administering Refugee Cash Assistance, eligibility determinations, case management, payments, and coordinated service delivery to help refugee households achieve economic self-sufficiency in a hybrid in-office/remote setting.

Location: Austin

Workplace: Hybrid

Employment Type: Part time · Permanent

Job Function: Communications, PR & Community

Key Responsibilities

•Conduct intake and determine eligibility for Refugee Cash Assistance and related services according to federal and state guidelines.
•Maintain an active caseload and develop individualized self-sufficiency plans addressing employment, housing, healthcare, and transportation.
•Coordinate referrals to employment services, language classes, healthcare providers, public benefits, and community resources.
•Calculate and authorize RCA payments and ensure timely processing of requests and documentation.
•Maintain complete and accurate client files and ensure confidentiality and data integrity.

Pay and Benefits

Salary: USD 23 - 25 hourly

Key Requirements

•Bachelor's degree in Social Work, Human Services, International Studies, Public Administration, or a related field preferred.
•Minimum one year of experience in case management, refugee services, social services, eligibility determination, or related field preferred.
•Strong organizational, documentation, and time-management skills.
•Experience working with culturally diverse populations.
•Proficiency in Microsoft Office applications and database systems; experience with ClientTrack or similar case management software preferred.

Experience:1+ yearsRefugee servicesSocial servicesCase managementHuman services

Education:Bachelor's

Skills:CommunicationOrganizationTime-managementCrisis interventionEmpathy

Languages:SpanishArabicFrenchSwahiliLingalaDariFarsiPashtoUkrainian

Tech Stack:Microsoft OfficeClientTrackDatabase systems

Company Brief

World Relief

International Christian humanitarian nonprofit providing refugee resettlement, immigration legal services, economic empowerment, disaster response, and community health programs to vulnerable populations worldwide through local partnerships and direct service delivery.

Industry: Nonprofit

Company Size: Enterprise (1,001+ employees)

Growth: Nonprofit & NGO

Funding: Grant Funded

Headquarters: Baltimore, United States

Founded: 1944

Website LinkedIn

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World Relief

4 weeks ago

Refugee Cash Assistance (RCA) Program Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: Austin

Workplace: Hybrid

Employment Type: Part time · Permanent

Job Function: Communications, PR & Community

Key Responsibilities

•Conduct intake and determine eligibility for Refugee Cash Assistance and related services according to federal and state guidelines.
•Maintain an active caseload and develop individualized self-sufficiency plans addressing employment, housing, healthcare, and transportation.
•Coordinate referrals to employment services, language classes, healthcare providers, public benefits, and community resources.
•Calculate and authorize RCA payments and ensure timely processing of requests and documentation.
•Maintain complete and accurate client files and ensure confidentiality and data integrity.

Pay and Benefits

Salary: USD 23 - 25 hourly

Key Requirements

•Bachelor's degree in Social Work, Human Services, International Studies, Public Administration, or a related field preferred.
•Minimum one year of experience in case management, refugee services, social services, eligibility determination, or related field preferred.
•Strong organizational, documentation, and time-management skills.
•Experience working with culturally diverse populations.
•Proficiency in Microsoft Office applications and database systems; experience with ClientTrack or similar case management software preferred.

Experience:1+ yearsRefugee servicesSocial servicesCase managementHuman services

Education:Bachelor's

Skills:CommunicationOrganizationTime-managementCrisis interventionEmpathy

Languages:SpanishArabicFrenchSwahiliLingalaDariFarsiPashtoUkrainian

Tech Stack:Microsoft OfficeClientTrackDatabase systems

Company Brief

World Relief

Industry: Nonprofit

Company Size: Enterprise (1,001+ employees)

Growth: Nonprofit & NGO

Funding: Grant Funded

Headquarters: Baltimore, United States

Founded: 1944

Website LinkedIn