Floor Manager (QA)

Power International Holding
Qatar
Workplace: OnsiteFull timeFunction: QA, Test & Release EngineeringExperience: 5+ yearsEducation: bachelorsSkills: ["Leadership","Interpersonal skills","Communication","Problem-solving","Attention to detail"]

Oversee day-to-day dining room operations to ensure smooth front-of-house service and excellent guest experience. Lead, train, and mentor servers, hosts, and bartenders; manage seating, reservations, table turnover, and cleanliness while following health and safety standards. Handle guest inquiries, complaints, and special requests, run pre-shift briefings, coordinate with the kitchen for timely delivery, and support inventory and cash/alcohol service policy compliance.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Power International Holding
Power International Holding
4 hours ago

Floor Manager (QA)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Oversee day-to-day dining room operations to ensure smooth front-of-house service and excellent guest experience. Lead, train, and mentor servers, hosts, and bartenders; manage seating, reservations, table turnover, and cleanliness while following health and safety standards. Handle guest inquiries, complaints, and special requests, run pre-shift briefings, coordinate with the kitchen for timely delivery, and support inventory and cash/alcohol service policy compliance.
Location: Qatar
Workplace: Onsite
Employment Type: Full time
Job Function: QA, Test & Release Engineering
Seniority: Manager level

Key Responsibilities

  • •Supervise and coordinate the front-of-house team, including servers, hosts, and bartenders.
  • •Monitor dining room flow, seating arrangements, and reservations to optimize table turnover and guest satisfaction.
  • •Train and mentor staff on service standards, menu knowledge, and customer interaction.
  • •Handle guest inquiries, complaints, and special requests professionally and promptly.
  • •Maintain dining area cleanliness and organization while complying with health and safety standards, and coordinate with the kitchen for timely service.

Key Requirements

  • •Minimum 5 years of working experience, including 3 years of relevant experience.
  • •In-depth knowledge of restaurant front-of-house operations, customer service standards, and dining room management.
  • •Leadership and interpersonal skills to manage and motivate front-of-house staff.
  • •Excellent communication skills to interact with guests and coordinate with kitchen staff and management.
  • •ERP knowledge preferably SAP functional skills are required.
Experience:5+ years
Education:Bachelor's in Hotel and Restaurant Management or Food and Beverage
Skills:LeadershipInterpersonal skillsCommunicationProblem-solvingAttention to detail
Tech Stack:SAPERP

Company Brief

Power International Holding
Diversified holding company investing across construction, real estate, food & beverage, agriculture, industrial services, and energy sectors, operating regional subsidiaries and managing large infrastructure and development projects in the Middle East.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Doha, Qatar
Website