Citizens Banker - Bilingual - Spanish Required

Citizens Bank
Rhode Island
Workplace: OnsiteFull timeUSD 25.48 - 31.25 hourlyFunction: Banking, Lending & CreditExperience: 2+ yearsEducation: high_schoolSkills: ["Communication","Problem-solving","Customer relationship building","Multitasking","Collaboration"]

Serve as the face of the branch by building trusted relationships with customers and providing recommendations across spending, saving, borrowing, and investing. Use strong communication and problem-solving to identify needs, refer products and services, and introduce digital/mobile banking options. Collaborate with partners in Wealth Management, Mortgage, and Business Banking, make outbound calls to acquire customers, and follow all cash-handling and regulatory requirements.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Citizens Bank
Citizens Bank
2 days ago

Citizens Banker - Bilingual - Spanish Required

âś“ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Serve as the face of the branch by building trusted relationships with customers and providing recommendations across spending, saving, borrowing, and investing. Use strong communication and problem-solving to identify needs, refer products and services, and introduce digital/mobile banking options. Collaborate with partners in Wealth Management, Mortgage, and Business Banking, make outbound calls to acquire customers, and follow all cash-handling and regulatory requirements.
Location: Rhode Island
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Provide trusted advice and financial solutions for customers’ spending, saving, borrowing, and investing needs.
  • •Learn customers’ financial goals and recommend tailored solutions such as home buying, future planning, or credit card options.
  • •Introduce customers to digital and mobile-first banking options, including app and ATM transactions.
  • •Collaborate with Wealth Management, Mortgage, and Business Banking partners for more complex needs.
  • •Make outbound calls to acquire customers and schedule financial checkup appointments while following cash-handling and regulatory procedures.

Pay and Benefits

Salary: USD 25.48 - 31.25 hourly
Perks:Health InsuranceDentalVision401kTuition AssistancePaid Leave

Key Requirements

  • •High school degree or GED (required).
  • •2 years of sales and customer service experience, with the ability to meet or exceed goals.
  • •Ability to ask questions and identify customer needs to improve the customer relationship.
  • •Proven success building relationships and recommending/referring products and services via in-person and phone interactions.
  • •Demonstrated ability to use digital technology and solve customer issues; complete SAFE Act/NMLS requirements.
Experience:2+ years
Education:High School
Skills:CommunicationProblem-solvingCustomer relationship buildingMultitaskingCollaboration
Certifications:NMLS
Languages:Spanish
Tech Stack:Mobile and online bankingATMs

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website