Sr. Relationship Manager, Hedge Fund Services

Northern Trust
United States
Workplace: HybridFull timeUSD 109,940 - 186,760 annuallyFunction: Customer Success & Account ManagementEducation: bachelorsSkills: ["Client relationship management","Problem solving","Presentation","Written communication","Verbal communication"]

Build and manage strategic client relationships for hedge fund services, serving as a trusted advisor on operating models and evolving client needs. Coordinate fund administration, middle office, accounting, operations, and investor services support while resolving issues to improve service delivery and satisfaction. Lead due diligence and quarterly service reviews, support growth and repricing strategy, and provide consulting and guidance across internal and client stakeholders in a fast-paced alternative investments environment.

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FursaFursa
Northern Trust
Northern Trust
4 days ago

Sr. Relationship Manager, Hedge Fund Services

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Last checked: 5 hours agoStatus: Live

Job Summary

Build and manage strategic client relationships for hedge fund services, serving as a trusted advisor on operating models and evolving client needs. Coordinate fund administration, middle office, accounting, operations, and investor services support while resolving issues to improve service delivery and satisfaction. Lead due diligence and quarterly service reviews, support growth and repricing strategy, and provide consulting and guidance across internal and client stakeholders in a fast-paced alternative investments environment.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Manage strategic hedge fund services relationships and deliver a consistent client experience.
  • •Coordinate fund administration, middle office, accounting, operations, and investor services support.
  • •Resolve issues, improve service delivery, and support client satisfaction and due diligence needs.
  • •Lead quarterly service reviews and senior management reporting; align service expectations and agreements across teams and clients.
  • •Support growth and delivery of new products/services, manage client profitability and pricing/repricing, and facilitate escalations when needed.

Pay and Benefits

Salary: USD 109,940 - 186,760 annually
Perks:401kPensionHealth InsuranceDentalVisionPaid LeaveParental LeaveCaregiver LeaveLife InsuranceDisability

Key Requirements

  • •Bachelor’s degree in Finance, Accounting, or a related discipline (Master’s preferred).
  • •Experience in hedge fund services, fund administration, middle office, prime brokerage, asset management, alternative investments, or consulting.
  • •Strong client relationship management skills with institutional clients and senior leaders across cross-functional teams.
  • •Knowledge of fund operations, accounting, investor services, treasury, trading, or asset servicing functions.
  • •Strong presentation and communication skills with the ability to explain technical and strategic information clearly.
Experience:Hedge fund servicesFund administrationPrime brokerageAlternative investmentsAsset managementConsulting
Education:Bachelor's in Finance, Accounting
Skills:Client relationship managementProblem solvingPresentationWritten communicationVerbal communication

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Northern Trust
Global financial services firm providing wealth management, asset servicing, asset management, and banking solutions to institutions, corporations, and affluent individuals, with a focus on custody, investment management, and technology-driven services.
Industry: Asset Management
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Chicago, United States
Founded: 1889
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