Travel Counselor – Canada

Provide end-to-end travel support for customers by managing bookings for flights, hotels, and car rentals. Handle post-booking changes, cancellations, and issue resolution while accurately and efficiently managing multiple voice and/or digital interactions. Apply a consultative approach to understand traveler needs and recommend options, using Sabre GDS and internal systems to deliver timely resolutions and consistently meet productivity, quality, and customer satisfaction targets.