Mediclinic

1 week ago

Professional ICT Supporterin / Supporter (a) 80-100%

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Provide on-site 1st/2nd level ICT support (servers, network, client environments) and manage ticket handling for incidents, guiding users on hardware and software issues. Install and configure PCs, notebooks, VoIP phones, and peripherals according to the ICT standard catalog, and support/extend clinic-specific applications in medical informatics. Coordinate release and update planning, participate in projects, and take on small sub-projects after training.

Location: Switzerland

Workplace: Onsite

Employment Type: Full time

Job Function: Communications, PR & Community

Seniority: Mid level

Key Responsibilities

•Deliver on-site 1st/2nd level ICT support across servers, networks, and client environments, including maintaining the CMDB and documentation.
•Handle tickets by receiving, processing, and routing incident reports; instruct and support users with hardware and software questions and problems.
•Install and configure PCs, notebooks, VoIP phones, and peripheral devices per the ICT standard catalog.
•Install, support, and further develop clinic-specific applications and hardware for medical informatics.
•Plan, coordinate, and implement releases and updates (life cycle management), participate in projects, and lead small sub-projects; may provide optional on-call support.

Pay and Benefits

Salary: 4,000

Key Requirements

•Completed training as an ICT specialist (EFZ) or equivalent qualification.
•At least two years of experience in ICT support, ideally in healthcare.
•Strong analytical skills.
•Service-oriented working style with high personal responsibility and communication in German and English.
•Driver’s license category B.

Experience:2+ yearsHealthcare

Education:Certification / Diploma

Skills:Analytical skillsService orientationCommunicationPersonal responsibilityProblem-solving

Licenses:Driver’s license (category B)

Languages:GermanEnglish

Tech Stack:CMDBVoIPServerNetworkPCNotebookClient environmentHardwareMedical informatics

Company Brief

Mediclinic

Part of Mediclinic International, Mediclinic Middle East operates hospitals and clinics across the UAE, delivering specialist acute care, outpatient services and multi-disciplinary treatment across Dubai, Abu Dhabi, Al Ain and Al Dhafra.

Industry: Hospitals & Clinics

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Funding: Private Equity Backed

Headquarters: Dubai, United Arab Emirates

Founded: 1983

Glassdoor: 3.9

Website LinkedIn Glassdoor

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Mediclinic

1 week ago

Professional ICT Supporterin / Supporter (a) 80-100%

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Location: Switzerland

Workplace: Onsite

Employment Type: Full time

Job Function: Communications, PR & Community

Seniority: Mid level

Key Responsibilities

•Deliver on-site 1st/2nd level ICT support across servers, networks, and client environments, including maintaining the CMDB and documentation.
•Handle tickets by receiving, processing, and routing incident reports; instruct and support users with hardware and software questions and problems.
•Install and configure PCs, notebooks, VoIP phones, and peripheral devices per the ICT standard catalog.
•Install, support, and further develop clinic-specific applications and hardware for medical informatics.
•Plan, coordinate, and implement releases and updates (life cycle management), participate in projects, and lead small sub-projects; may provide optional on-call support.

Pay and Benefits

Salary: 4,000

Key Requirements

•Completed training as an ICT specialist (EFZ) or equivalent qualification.
•At least two years of experience in ICT support, ideally in healthcare.
•Strong analytical skills.
•Service-oriented working style with high personal responsibility and communication in German and English.
•Driver’s license category B.

Experience:2+ yearsHealthcare

Education:Certification / Diploma

Skills:Analytical skillsService orientationCommunicationPersonal responsibilityProblem-solving

Licenses:Driver’s license (category B)

Languages:GermanEnglish

Tech Stack:CMDBVoIPServerNetworkPCNotebookClient environmentHardwareMedical informatics

Company Brief

Mediclinic

Industry: Hospitals & Clinics

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Funding: Private Equity Backed

Headquarters: Dubai, United Arab Emirates

Founded: 1983

Glassdoor: 3.9

Website LinkedIn Glassdoor