Strategy & Operations Manager, Communications

OpenAI
San Francisco
Workplace: HybridFull timeUSD 216,000 - 240,000 annuallyFunction: Business OperationsSkills: ["Strategic judgment","Strong follow-through","Analytical thinking","Cross-functional partnership","Clear communication"]

Lead strategy and operational execution for Communications by turning ambiguous opportunities into clear priorities, plans, and measurable outcomes. Drive complex cross-functional initiatives across teams, design AI-forward program and project management rhythms, and build planning frameworks that reduce coordination overhead. Partner with senior leaders and technical builders to translate strategic goals into decisions, milestones, and improved ways of working—supported by data and qualitative insights.

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FursaFursa
OpenAI
OpenAI
1 day ago

Strategy & Operations Manager, Communications

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Lead strategy and operational execution for Communications by turning ambiguous opportunities into clear priorities, plans, and measurable outcomes. Drive complex cross-functional initiatives across teams, design AI-forward program and project management rhythms, and build planning frameworks that reduce coordination overhead. Partner with senior leaders and technical builders to translate strategic goals into decisions, milestones, and improved ways of working—supported by data and qualitative insights.
Location: San Francisco
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Lead strategic initiatives and special projects across Communications, defining problems, aligned plans, and successful implementation.
  • •Shape how the team sets priorities, makes decisions, and follows through across launches, campaigns, reactive moments, and longer-term initiatives.
  • •Design an AI-forward approach to project and program management, building systems to surface risks early and clarify ownership and dependencies.
  • •Build operating rhythms, planning frameworks, and shared processes that create clarity without excessive meetings or manual tracking.
  • •Translate AI capabilities into practical workflows that reduce repetitive work and drive adoption of new tools and ways of working across the organization.

Pay and Benefits

Salary: USD 216,000 - 240,000 annually
Equity and Bonus:Equity
Perks:Relocation

Key Requirements

  • •10+ years of professional experience in strategy and operations, business operations, program leadership, or a related field.
  • •Track record driving complex, cross-functional initiatives with senior leaders.
  • •Experience leading initiatives from early idea/ambiguous problem through execution and measurable results.
  • •Experience introducing AI tools and building AI-enabled workflows or helping an organization adopt new ways of working.
  • •Strong analytical skills using data to inform decisions and measure outcomes to improve organizational effectiveness.
Experience:CommunicationsAICross-functional initiatives
Skills:Strategic judgmentStrong follow-throughAnalytical thinkingCross-functional partnershipClear communication
Tech Stack:AIAgentic automationNo-code tools

Company Brief

OpenAI
Develops and deploys advanced generative AI models (including ChatGPT and DALL·E) and AI infrastructure, providing APIs and consumer products to accelerate safe AGI for broad benefit.
Industry: AI & Machine Learning
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Scaleup
Valuation: Hectocorn (USD 100B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2015
Glassdoor
Glassdoor: 4.4
WebsiteLinkedInGlassdoor