Infrastructure Platform Engineer

Cisco
United States
Workplace: HybridFull timeUSD 116,600 - 147,900 annuallyFunction: DevOps, Cloud & InfrastructureExperience: 5+ yearsEducation: bachelorsSkills: ["Troubleshooting","Documentation","Attention to detail","Service orientation","Collaboration"]

Strengthen the reliability and day-to-day effectiveness of Acacia’s engineering and operations infrastructure platforms. You’ll troubleshoot complex issues across servers, virtualization, storage, networking, identity, monitoring, backup, and automation to reduce downtime and mitigate operational risk. Partner with engineering, operations, security, and network teams, maintain documentation and runbooks, and support planned maintenance and on-call coverage with occasional travel to supported locations.

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Cisco
Cisco
2 days ago

Infrastructure Platform Engineer

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Last checked: 44 minutes agoStatus: Live

Job Summary

Strengthen the reliability and day-to-day effectiveness of Acacia’s engineering and operations infrastructure platforms. You’ll troubleshoot complex issues across servers, virtualization, storage, networking, identity, monitoring, backup, and automation to reduce downtime and mitigate operational risk. Partner with engineering, operations, security, and network teams, maintain documentation and runbooks, and support planned maintenance and on-call coverage with occasional travel to supported locations.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: DevOps, Cloud & Infrastructure
Seniority: Mid level

Key Responsibilities

  • •Provide hands-on technical support for infrastructure platforms, including VMware, Windows/Linux servers, and enterprise storage to ensure high system availability.
  • •Collaborate with Engineering & Operations to solve complex connectivity and backend integrity issues and minimize downtime for critical test environments.
  • •Develop and maintain documentation, runbooks, and escalation procedures to improve incident resolution and operational efficiency.
  • •Partner with security and network teams to balance performance with security requirements and maintain a secure, reliable platform.
  • •Coordinate hardware maintenance and lifecycle support; work with users for support, participate in scheduled maintenance and on-call rotation, and travel periodically to supported locations.
Travel: Low travel

Pay and Benefits

Salary: USD 116,600 - 147,900 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kPaid ParentalDisabilityLife InsuranceEquityPaid HolidaysPaid LeaveSick Time

Key Requirements

  • •Bachelor’s degree (or equivalent experience) plus 5+ years administering and troubleshooting enterprise infrastructure, systems, or platform environments, including enterprise virtualization and Windows Server.
  • •Professional experience in at least four of: Linux systems, enterprise storage, backup & recovery, Active Directory/identity services, infrastructure monitoring, and/or network services (TCP/IP, DNS, DHCP).
  • •Ability to independently diagnose production infrastructure incidents, document findings, and coordinate resolutions.
  • •Improve repeatable infrastructure operations through scripting, automation, configuration management, APIs, or comparable tooling.
  • •Perform or coordinate data center and hardware work (physical verification, installation/replacement, cabling, inventory, maintenance prep, vendor coordination, and post-change validation).
Experience:5+ yearsInfrastructureEnterprise ITData centerHybrid cloud
Education:Bachelor's
Skills:TroubleshootingDocumentationAttention to detailService orientationCollaboration
Certifications:VMware certificationsCisco certificationsMicrosoft certificationsLinux certificationsCloud certificationsAutomation certificationsIT service-management certifications
Tech Stack:VMwareWindows ServerLinuxEnterprise storageActive DirectoryIdentity servicesInfrastructure monitoringTCP/IPDNSDHCPScriptingAutomationConfiguration managementAPIsAnsibleTerraformPowerShell DSCPublic cloudHybrid cloudBackup & recovery

Company Brief

Cisco
Global technology company that designs, manufactures, and sells networking hardware, telecommunications equipment, and high-technology services and products for enterprises, service providers, and governments worldwide.
Industry: Networking Equipment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Jose, United States
Founded: 1984
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