Customer Experience Banker - Shreveport Mansfield Rd

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Sales","Relationship management","Communication","Presentation","Problem-solving"]

Serve as a Financial Concierge in a branch setting, helping walk-in customers achieve their financial goals. Manage and grow consumer and business relationships by understanding customer needs, recommending deposit and other banking products, and accurately completing transactions. Resolve customer issues, educate customers on consumer deposit offerings, and drive disciplined sales through follow-up, outbound calling, and referral sourcing while adhering to operational, security, risk, and regulatory policies.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Huntington Bancshares
Huntington Bancshares
23 hours ago

Customer Experience Banker - Shreveport Mansfield Rd

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Serve as a Financial Concierge in a branch setting, helping walk-in customers achieve their financial goals. Manage and grow consumer and business relationships by understanding customer needs, recommending deposit and other banking products, and accurately completing transactions. Resolve customer issues, educate customers on consumer deposit offerings, and drive disciplined sales through follow-up, outbound calling, and referral sourcing while adhering to operational, security, risk, and regulatory policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Educate customers on consumer deposit products and processes transactions accurately and efficiently.
  • •Proactively identify opportunities to grow customer relationships using a disciplined sales process, new customer follow-up, outbound calling, and referrals.
  • •Educate and refer customers to other bank areas to deepen relationships and build partnerships.
  • •Adhere to operational, security, risk and regulatory policies and procedures.

Key Requirements

  • •High School Diploma or GED and minimum 1 year customer service or military service in an administration, contracting, civil affairs, or similar role, or a Bachelor's Degree.
  • •Be proficient in understanding and educating customers on consumer deposit products.
  • •Provide excellent customer service and effectively resolve customer issues.
  • •Demonstrate acumen in sales, customer service, relationship management, banking, communication, and presentation.
  • •Adhere to operational, security, risk and regulatory policies and procedures.
Experience:1+ yearsBankingFinancial servicesCustomer serviceGoal-driven salesRetail sales
Education:High School
Skills:Customer serviceSalesRelationship managementCommunicationPresentationProblem-solving
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn