Chainalysis

1 month ago

Senior Operations Analyst

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Support the BizTech Operations team to enhance IT services for Chainalysis employees in the Israel office, covering onboarding, hardware/software troubleshooting, security best practices, and process improvements to deliver reliable, user-friendly technology experiences across the organization.

Location: Tel Aviv

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Seniority: Sr. Manager level

Key Responsibilities

•Improve the daily efficiency of our customers by providing top-level service
•Solve IT challenges to unlock productivity for technology customers and partners
•Implement security team recommendations and best practices
•Automate qualifying tasks and support requests
•Document and optimize processes and procedures to best support customers and teams

Key Requirements

•Broad knowledge across core IT systems (Google, Slack, JAMF, Atlassian, Microsoft, Okta)
•Networking solutions (Meraki), AV solutions (Logitech, Google Meet) and hardware troubleshooting (Apple, Windows)
•Demonstrated experience in similar roles, preferably within technology companies
•Experience collaborating with diverse teams across multiple departments
•Ability to convey technical information to diverse audiences with varying levels of expertise

Experience:FinTechCryptoTechnology

Skills:CommunicationCollaborationAdaptabilityResilienceProblem-solving

Tech Stack:GoogleSlackJAMFAtlassianMicrosoftOktaMerakiAppleWindows

Company Brief

Chainalysis

Provides blockchain data, analytics, and investigation software to law enforcement, regulators, financial institutions, and crypto businesses to detect illicit activity, ensure compliance, and build trust in digital asset ecosystems.

Industry: RegTech

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series F

Headquarters: New York, United States

Founded: 2014

Glassdoor: 2.8

Website LinkedIn Glassdoor

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Chainalysis

1 month ago

Senior Operations Analyst

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Location: Tel Aviv

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Seniority: Sr. Manager level

Key Responsibilities

•Improve the daily efficiency of our customers by providing top-level service
•Solve IT challenges to unlock productivity for technology customers and partners
•Implement security team recommendations and best practices
•Automate qualifying tasks and support requests
•Document and optimize processes and procedures to best support customers and teams

Key Requirements

•Broad knowledge across core IT systems (Google, Slack, JAMF, Atlassian, Microsoft, Okta)
•Networking solutions (Meraki), AV solutions (Logitech, Google Meet) and hardware troubleshooting (Apple, Windows)
•Demonstrated experience in similar roles, preferably within technology companies
•Experience collaborating with diverse teams across multiple departments
•Ability to convey technical information to diverse audiences with varying levels of expertise

Experience:FinTechCryptoTechnology

Skills:CommunicationCollaborationAdaptabilityResilienceProblem-solving

Tech Stack:GoogleSlackJAMFAtlassianMicrosoftOktaMerakiAppleWindows

Company Brief

Chainalysis

Industry: RegTech

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series F

Headquarters: New York, United States

Founded: 2014

Glassdoor: 2.8

Website LinkedIn Glassdoor