Enterprise Implementation Manager

Pinpoint Applicant Tracking System
London
Workplace: RemoteFull timeGBP 70,000 - 90,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 3+ yearsSkills: ["Proactive","Adaptable","Risk management","Communication","Accountability"]

Own end-to-end enterprise and mid-market implementations for a B2B HR tech platform, managing timelines, milestones, risks, and customer expectations from kickoff to go-live. Lead discovery and design tailored implementation plans, including HRIS integration scoping and API-driven troubleshooting. Coordinate internal product, engineering, and support teams while delivering scalable training and ensuring a smooth handover to Customer Success.

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FursaFursa
Pinpoint Applicant Tracking System
Pinpoint Applicant Tracking System
1 day ago

Enterprise Implementation Manager

✓ Verified Job

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Own end-to-end enterprise and mid-market implementations for a B2B HR tech platform, managing timelines, milestones, risks, and customer expectations from kickoff to go-live. Lead discovery and design tailored implementation plans, including HRIS integration scoping and API-driven troubleshooting. Coordinate internal product, engineering, and support teams while delivering scalable training and ensuring a smooth handover to Customer Success.
Location: London
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Maintain accountability across implementations, ensuring deadlines are met and blockers are addressed urgently.
  • •Own project management from kickoff through go-live: tracking milestones, managing risks, and keeping stakeholders aligned.
  • •Lead internal and external discovery to understand customer needs and design tailored implementation plans.
  • •Scope and shepherd HRIS integrations, including API documentation review, data mapping, and reducing engineering dependency where possible.
  • •Deliver scalable customer training and ensure a smooth handover to Customer Success, while supporting early adoption.

Pay and Benefits

Salary: GBP 70,000 - 90,000 annually
Perks:Health InsuranceDentalVision401kPensionRemote WorkPaid LeaveLearning Budget

Key Requirements

  • •3+ years leading large-scale B2B SaaS implementations end to end across multiple products, with both enterprise and mid-market customers (HR/recruiting tech a plus).
  • •Proven experience managing complex, multi-customer B2B SaaS implementations at scale (10+ concurrent) while balancing competing priorities.
  • •Technically self-sufficient: comfortable learning from API documentation and using tools like Postman for troubleshooting to reduce engineering dependency.
  • •Experience in high-growth startup environments (50–250 employees) with fast process evolution and scaling.
  • •Structured project ownership: milestone-driven plans, clear customer responsibilities, and proactive risk management and unblocking.
Experience:3+ yearsB2B SaaSHR techRecruiting techStartup
Skills:ProactiveAdaptableRisk managementCommunicationAccountability
Tech Stack:PostmanAPI documentationClaudeChatGPTArrowsHubSpotClickUpSlackIntercomLinearGuru

Company Brief

Pinpoint Applicant Tracking System
Pinpoint builds a flexible, enterprise-grade applicant tracking system (ATS) and talent acquisition platform that supports complex hiring workflows across locations, roles, and brands, including sourcing, selection, analytics, and onboarding.
Industry: HR Tech
Company Size: Medium (51 to 250 employees)
Revenue: USD 5M to 10M
Growth: Growth Stage Startup
Valuation: USD 50M to 100M
Funding: Series A
Headquarters: Saint Helier, United Kingdom
Founded: 2017
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Glassdoor: 4.3
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