Bike Courier

7x
Dubai
Workplace: OnsiteFull timeFunction: Data Analytics & Business IntelligenceExperience: 2-5 yearsEducation: high_schoolSkills: ["Customer service focus","Attention to safety","Communication","Problem handling","Time management"]

Deliver and receive shipments efficiently from the delivery center, following departmental policies, SOPs, and delivery procedures. Ensure ready-to-deliver checklists are completed, verify shipment details, sort items, coordinate with customers, and return on time. Maintain safety and security standards, operate and perform routine maintenance on delivery vehicles, follow routes and schedules, and uphold assets. Provide responsive customer service, handle inquiries/feedback/complaints, and complete assigned clerical and emergency tasks.

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FursaFursa
7x
7x
21 hours ago

Bike Courier

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Deliver and receive shipments efficiently from the delivery center, following departmental policies, SOPs, and delivery procedures. Ensure ready-to-deliver checklists are completed, verify shipment details, sort items, coordinate with customers, and return on time. Maintain safety and security standards, operate and perform routine maintenance on delivery vehicles, follow routes and schedules, and uphold assets. Provide responsive customer service, handle inquiries/feedback/complaints, and complete assigned clerical and emergency tasks.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Data Analytics & Business Intelligence
Seniority: Mid level

Key Responsibilities

  • •Follow departmental policies, processes, SOPs, and labor regulations to complete work in a controlled manner.
  • •Implement delivery center readiness checklists, execute delivery procedures (checking addresses, sorting, contacting customers), and return by the accepted time.
  • •Update the operations system and hand over delivery bills to the in-charge staff.
  • •Maintain safety and security standards in the delivery center and operational locations.
  • •Provide fast, high-quality customer service, inform customers about products/services, and handle questions, feedback, and complaints.

Key Requirements

  • •High school degree or equivalent.
  • •2-5 years of experience in a Delivery Center.
  • •Knowledge of IT skills and Microsoft Office programs.
  • •Valid driver’s license and evidence of insurability; forklift certificate.
  • •Knowledge of UAE roads transport regulations and a strong customer service focus.
Experience:2-5 yearsDelivery operationsLogisticsTransportation
Education:High School
Skills:Customer service focusAttention to safetyCommunicationProblem handlingTime management
Licenses:Valid Driver’s License
Certifications:Forklift certificate
Tech Stack:IT skillsMicrosoft Office

Company Brief

7x
A UAE-based digital agency offering creative and technology services such as web design, digital marketing, branding, and software development to help businesses build online presence and customer engagement.
Industry: Professional Services
Headquarters: United Arab Emirates
Website