The North Face: Supervisor - Dolphin Mall

The North Face
Miami
Workplace: OnsiteFull timeUSD 18.5 - 24 hourlyFunction: OtherExperience: 1+ yearsEducation: high_schoolSkills: ["Coaching","Communication","Customer focus","Leadership","Adaptability"]

Lead store operations and elevate customer experience by coaching and developing associates, modeling selling behaviors, and ensuring store standards and visual merchandising are met. Partner with store leadership to monitor KPIs, support sales goals, maximize profitability, and maintain inventory accuracy through receiving, shipments, and loss-prevention practices. This role includes training and onboarding teammates and participating in local community initiatives in a fast-paced retail environment.

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The North Face
The North Face
4 days ago

The North Face: Supervisor - Dolphin Mall

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Lead store operations and elevate customer experience by coaching and developing associates, modeling selling behaviors, and ensuring store standards and visual merchandising are met. Partner with store leadership to monitor KPIs, support sales goals, maximize profitability, and maintain inventory accuracy through receiving, shipments, and loss-prevention practices. This role includes training and onboarding teammates and participating in local community initiatives in a fast-paced retail environment.
Location: Miami
Workplace: Onsite
Employment Type: Full time
Seniority: Manager level

Key Responsibilities

  • •Deliver personalized customer engagement through genuine interactions.
  • •Support store team in achieving/exceeding sales goals by monitoring KPIs and individual goals.
  • •Coach and develop associates to meet productivity and customer engagement expectations.
  • •Supervise daily store operations, including opening/closing procedures, floor coverage, and task delegation.
  • •Support stockroom and inventory operations, including organizing inventory, processing shipments, and maintaining loss prevention.

Pay and Benefits

Salary: USD 18.5 - 24 hourly

Key Requirements

  • •1+ years of retail or store leadership experience in a fast-paced, customer-focused environment.
  • •High School Diploma or equivalent preferred.
  • •Proven ability to drive results through store teams and exceed sales and profit goals.
  • •Skilled in coaching, motivating, and building high-performing, diverse teams.
  • •Comfortable using word processing, spreadsheets, and retail software tools.
Experience:1+ yearsRetailStore leadership
Education:High School
Skills:CoachingCommunicationCustomer focusLeadershipAdaptability
Tech Stack:SpreadsheetsWord processingRetail software

Company Brief

The North Face
Designs, manufactures, and sells outdoor apparel, footwear, and equipment for activities like mountaineering, hiking, and skiing. Known for technical performance gear and iconic outerwear, the brand serves consumers worldwide through retail and e-commerce channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Alameda, United States
Founded: 1966
WebsiteLinkedIn