Manager, Product Management, Axon Human Intervention

Discover Financial
Chicago, New York
Workplace: OnsiteFull timeUSD 149,800 - 171,000 annuallyFunction: Communications, PR & CommunityEducation: bachelorsSkills: ["Cross-functional collaboration","Transformational leadership","Problem solving","Customer focus","Risk mitigation"]

Own product strategy for Axon, a Capital One platform that enables human intervention when required to ensure the right decisions. Lead cross-functional efforts with business partners, architects, engineers, analysts, and operations leaders to define direction, drive customer and agent experiences, unlock growth, and reduce friction. Translate customer needs into modern, technology-driven solutions while simplifying platform maintenance and scaling enterprise usage.

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Discover Financial
Discover Financial
1 month ago

Manager, Product Management, Axon Human Intervention

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Job Summary

Own product strategy for Axon, a Capital One platform that enables human intervention when required to ensure the right decisions. Lead cross-functional efforts with business partners, architects, engineers, analysts, and operations leaders to define direction, drive customer and agent experiences, unlock growth, and reduce friction. Translate customer needs into modern, technology-driven solutions while simplifying platform maintenance and scaling enterprise usage.
Location: Chicago, New York
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Manager level

Key Responsibilities

  • •Define and execute Axon product strategy in collaboration with internal business customers and technical leaders.
  • •Develop modernized solutions that simplify platform maintenance and improve experiences for internal users and customers.
  • •Lead efforts to unlock growth and reduce friction by making human interventions immediate and seamless.
  • •Understand user needs and set the direction of the Axon platform for enterprise usage.
  • •Drive organizational alignment and lead cross-functional teams to solve complex problems and mitigate product risks.

Pay and Benefits

Salary: USD 149,800 - 171,000 annually

Key Requirements

  • •Bachelor’s or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, etc.), Business, or Marketing, or a Bachelor’s degree in any field.
  • •At least 3 years of Product Management experience (if not meeting the quantitative/Business/Marketing degree requirement).
  • •Ability to translate business strategy and analysis into consumer-facing digital products.
  • •Proficiency in human-centered, business-focused, technology-driven product management fundamentals.
  • •Lead cross-functional teams to drive organizational alignment and mitigate product risks.
Education:Bachelor's in quantitative field; Business; Marketing
Skills:Cross-functional collaborationTransformational leadershipProblem solvingCustomer focusRisk mitigation

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn