Customer Success Project Intern (GBS) - 2026 Start (BS/MS)

TikTok
Madrid
Workplace: OnsiteInternshipFunction: Customer Success & Account ManagementEducation: bachelorsSkills: ["Project management","Organizational skills","Autonomous spirit","Data-driven","Results-oriented","Professional communication"]

Join TikTok’s Southern Europe Global Business Solutions team as a project intern, working on short-term, high-impact initiatives with a Customer Success lead and a 1:1 mentor. Help deliver programs that retain and drive revenue growth, analyze business results to support quarterly and business reviews, and contribute to product strategy for agencies and large advertisers while collaborating with global teams across product, marketing, legal, engineering, and sales.

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FursaFursa
TikTok
TikTok
1 month ago

Customer Success Project Intern (GBS) - 2026 Start (BS/MS)

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Last checked: 46 minutes agoStatus: Live

Job Summary

Join TikTok’s Southern Europe Global Business Solutions team as a project intern, working on short-term, high-impact initiatives with a Customer Success lead and a 1:1 mentor. Help deliver programs that retain and drive revenue growth, analyze business results to support quarterly and business reviews, and contribute to product strategy for agencies and large advertisers while collaborating with global teams across product, marketing, legal, engineering, and sales.
Location: Madrid
Workplace: Onsite
Employment Type: Internship
Job Function: Customer Success & Account Management
Seniority: Intern level

Key Responsibilities

  • •Establish and manage key strategic projects in partnership with the Customer Success lead.
  • •Deliver key programs that retain and drive revenue growth.
  • •Continuously analyze business results and support quarterly/business reviews for the CSM team.
  • •Support ownership of key product strategy for agencies and large advertisers.
  • •Collaborate with internal teams globally across product, marketing, legal, engineering, and sales.

Key Requirements

  • •Must be enrolled in a BS/MS program for the entire internship duration and hold a Bachelor's degree or above.
  • •Available to start immediately for 3-6 months.
  • •Must complete the internship in Madrid with in-office attendance.
  • •Have relevant experience in areas such as sales, advertising, consulting, analysis, customer service, marketing, finance, technical sales, or operations.
  • •Demonstrate interest in digital and TikTok ad solutions, with project management and organizational skills; English and Spanish fluency required.
Experience:AdvertisingConsultingCustomer serviceDigital advertisingOperations
Education:Bachelor's
Skills:Project managementOrganizational skillsAutonomous spiritData-drivenResults-orientedProfessional communication
Languages:EnglishSpanish

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn