Customer Service Delivery Advocate - 4 day work week!

Carvana
Omaha
Workplace: OnsiteFull timeUSD 18 - 20 hourlyFunction: Customer Support (Service Desk)Experience: 2+ yearsSkills: ["Customer service","Self-motivation","Teamwork","Safety","Attention to detail"]

Deliver vehicles to customers’ doors using Carvana’s custom car haulers while ensuring safe operation, clean appearance, and accurate documentation. Handle load/unload and vehicle inspections, complete customer paperwork, and maintain detailed notes in the customer tracking system. Work rotating days with defined shift windows, meet physical and driving requirements, and uphold Carvana’s CMV driver standards.

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FursaFursa
Carvana
Carvana
3 days ago

Customer Service Delivery Advocate - 4 day work week!

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Deliver vehicles to customers’ doors using Carvana’s custom car haulers while ensuring safe operation, clean appearance, and accurate documentation. Handle load/unload and vehicle inspections, complete customer paperwork, and maintain detailed notes in the customer tracking system. Work rotating days with defined shift windows, meet physical and driving requirements, and uphold Carvana’s CMV driver standards.
Location: Omaha
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Deliver vehicles to customers’ doors using custom car haulers while receiving ample training.
  • •Frequently load/unload vehicles onto the hauler and inspect the car-hauler to ensure safe driving.
  • •Complete customer paperwork and enter thorough notes in the customer tracking system.
  • •Drive safely and maintain a clean driving record per Carvana’s CMV Driver Qualification policy.
  • •Maintain readiness for physically demanding duties across varying weather conditions.

Pay and Benefits

Salary: USD 18 - 20 hourly
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kPaid LeaveStudent LoanEquity

Key Requirements

  • •At least 2 years of customer-facing experience.
  • •Able to perform physically demanding tasks including loading/unloading and vehicle detailing in indoor/outdoor conditions.
  • •Must read, write, speak, and understand English.
  • •Must be at least 21 years of age and possess a valid driver’s license.
  • •Pass a drug test and obtain a DOT Medical Card; candidates must satisfy state-specific DMV/title access requirements.
Experience:2+ yearsAutomotiveCustomer-facingUsed-car retailDelivery
Skills:Customer serviceSelf-motivationTeamworkSafetyAttention to detail
Licenses:Valid driver's licenseChauffeur's licenseVehicle Verifier license
Certifications:DOT Medical Card
Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana
Online used-car retailer that lets customers buy, finance, trade in, and sell vehicles through a digital marketplace. Also operates vehicle reconditioning and logistics capabilities to support home delivery and pickup.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tempe, United States
Founded: 2012
WebsiteLinkedIn