Site Reliability Engineer, GovCloud 24x7

Salesforce
Denver, Burlington
Workplace: HybridFull timeUSD 114,400 - 125,400 annuallyFunction: DevOps, Cloud & InfrastructureSkills: ["Collaborative problem-solving","Incident response","Communication","Mentoring","Continuous learning"]

Maintain and improve reliability for Salesforce GovCloud customer-facing services, helping sustain 99.99% uptime. Lead incident response for major operational events, contribute to root-cause analyses, and implement preventative solutions. Ensure SRE activities meet compliance and security standards while automating detection and resolution. Work in a 24/7 rotating on-call environment, collaborate cross-functionally, and mentor teammates as you drive continuous improvement.

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FursaFursa
Salesforce
Salesforce
1 day ago

Site Reliability Engineer, GovCloud 24x7

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Maintain and improve reliability for Salesforce GovCloud customer-facing services, helping sustain 99.99% uptime. Lead incident response for major operational events, contribute to root-cause analyses, and implement preventative solutions. Ensure SRE activities meet compliance and security standards while automating detection and resolution. Work in a 24/7 rotating on-call environment, collaborate cross-functionally, and mentor teammates as you drive continuous improvement.
Location: Denver, Burlington
Workplace: Hybrid
Employment Type: Full time
Job Function: DevOps, Cloud & Infrastructure
Seniority: Mid level

Key Responsibilities

  • •Maintain system reliability and high performance for customer-facing GovCloud services by supporting foundational infrastructure health.
  • •Lead incident response for major operational events (Sev0/Sev1) and participate in post-incident reviews to drive problem resolution.
  • •Perform and contribute to Root Cause Analyses (RCAs) and collaborate with Global Solutions teams to implement preventative solutions.
  • •Align SRE activities with organizational compliance, security standards, and operational guidelines.
  • •Automate detection and resolution of recurring production issues while improving workflows to reduce toil and operational overhead.

Pay and Benefits

Salary: USD 114,400 - 125,400 annually
Perks:Health InsuranceDentalVisionPaid Parental401kLife InsuranceDisability Insurance

Key Requirements

  • •Must be a U.S. citizen operating on U.S. soil and able to complete a Minimum Background Investigation (MBI) for a Moderate Public Trust position (and other clearances as needed).
  • •Have a related technical degree.
  • •Demonstrated experience with enterprise-scale internet service operations or systems engineering.
  • •Expertise in TCP/IP technologies and networking protocols, plus command-line administration knowledge of Unix variants (Linux/Solaris/BSD).
  • •Experience provisioning, operating, and running AWS/C2S-based infrastructure and systems, with scripting/programming skills (e.g., Python or Go).
Experience:Cloud infrastructureEnterprise operationsDevOpsIncident response
Skills:Collaborative problem-solvingIncident responseCommunicationMentoringContinuous learning
Certifications:Linux+RedHatAWS
Tech Stack:AWSC2STCP/IPUnixLinuxSolarisBSDRed Hat Enterprise LinuxPythonGoChefPuppetJenkinsBambooSpinnakerKubernetesJavaCLISDKClaude Code

Eligibility

Nationality:US National
Security Clearance:Moderate Public TrustCriminal Justice Information Services

Company Brief

Salesforce
Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1999
Glassdoor
Glassdoor: 4.1
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