Universal Banker (Saturday Required) - Wards Corner

Truist Financial
Virginia
Workplace: OnsiteFull timeUSD 45,760 - 51,750 annuallyFunction: Banking, Lending & CreditEducation: high_schoolSkills: ["Interpersonal communication","Multi-tasking","Risk awareness","Customer service"]

Provide timely, accurate processing of client transactions while delivering a high-quality client experience and maintaining proper handling of assigned monies. Cross-train to support sales and service, including outbound calling to identify client needs, educate clients on digital self-service options (ATMs, online and mobile banking), and support Integrated Relationship Management activities. Follow internal controls, operational procedures, and risk management policies, while also assisting with new account openings and resolution of client issues.

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Truist Financial
Truist Financial
1 day ago

Universal Banker (Saturday Required) - Wards Corner

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Last checked: 1 hour agoStatus: Live

Job Summary

Provide timely, accurate processing of client transactions while delivering a high-quality client experience and maintaining proper handling of assigned monies. Cross-train to support sales and service, including outbound calling to identify client needs, educate clients on digital self-service options (ATMs, online and mobile banking), and support Integrated Relationship Management activities. Follow internal controls, operational procedures, and risk management policies, while also assisting with new account openings and resolution of client issues.
Location: Virginia
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Provide a distinctive client experience through courteous engagement and completion of client transactions with accurate records and proper handling of assigned monies
  • •Educate clients on digital self-service solutions including ATMs, online, and mobile banking
  • •Support the team sales process via outbound calls to check offers, identify needs/opportunities, and refer to branch teams as needed
  • •Understand and contribute to Integrated Relationship Management (IRM) to deliver Truist expertise and solutions
  • •Adhere to internal controls, operational procedures, and risk management policies; support new account openings and problem resolution
Travel: Low travel

Pay and Benefits

Salary: USD 45,760 - 51,750 annually
Perks:Health InsuranceDentalVisionLife InsuranceDisability Insurance401kPaid LeavePaid Holidays

Key Requirements

  • •High school diploma or equivalent education
  • •Two years of teller or cash handling or client service experience
  • •Six months of client relationship building or sales experience
  • •Excellent interpersonal and communication skills to interact with clients and prospects
  • •Ability to work weekends and/or extended hours and master PC keyboard/software skills for branch automation
Education:High School
Skills:Interpersonal communicationMulti-taskingRisk awarenessCustomer service
Languages:English
Tech Stack:Microsoft OfficePC keyboardATMsOnline bankingMobile banking

Company Brief

Truist Financial
Provides consumer and commercial banking, wealth management, insurance, lending, and payments services through a large U.S. financial services platform formed by the merger of BB&T and SunTrust.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 2019
WebsiteLinkedIn