Business Credit Office Servicing Officer (Shanghai, SH, CN, 200001)

HSBC
Shanghai
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditEducation: bachelorsSkills: ["Stakeholder management","Communication","Interpersonal skills","Analytical skills","Commercial mindset"]

Support Business Credit Office (BCO) operations by delivering tasks against agreed OKRs, SLAs, and KPIs. Coordinate with stakeholders to complete credit monitoring and maintenance activities, manage documents review and submission, and handle limit loading and drawdowns. Engage customers when needed and ensure timely updates to bank systems and records, including covenant monitoring. Assist the BCO team in the end-to-end credit and capital management journey while driving continuous improvement and ensuring compliance with regulatory and policy requirements.

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FursaFursa
HSBC
HSBC
1 day ago

Business Credit Office Servicing Officer (Shanghai, SH, CN, 200001)

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Last checked: 4 hours agoStatus: Live

Job Summary

Support Business Credit Office (BCO) operations by delivering tasks against agreed OKRs, SLAs, and KPIs. Coordinate with stakeholders to complete credit monitoring and maintenance activities, manage documents review and submission, and handle limit loading and drawdowns. Engage customers when needed and ensure timely updates to bank systems and records, including covenant monitoring. Assist the BCO team in the end-to-end credit and capital management journey while driving continuous improvement and ensuring compliance with regulatory and policy requirements.
Location: Shanghai
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Deliver Business Credit Office (BCO) tasks in line with agreed OKRs, SLAs, and KPIs.
  • •Coordinate stakeholder activities for credit monitoring and maintenance, including documents review and submission, limit loading, and drawdowns.
  • •Engage with customers where required.
  • •Manage timely updates to bank systems and records, including covenant updates.
  • •Support the BCO Manager/Analyst/Team Leads to manage the end-to-end customer credit and capital management journey while ensuring compliance with HSBC policies and regulatory standards.

Key Requirements

  • •Prefer a Bachelor’s degree in business, Finance, or a related field.
  • •Have corporate lending experience with strong analytical skills and credit knowledge.
  • •Strong stakeholder management skills to navigate complex situations and drive alignment among senior leaders.
  • •Clear understanding of group credit risk principles, policies, and statutory compliance.
  • •Strong communication and interpersonal skills to influence and collaborate across all levels.
Education:Bachelor's in Business, Finance, or related field
Skills:Stakeholder managementCommunicationInterpersonal skillsAnalytical skillsCommercial mindset

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn