Client Solutions Lead (Food & Groceries) - Global Business Solutions - Hamburg

TikTok
Hamburg
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 5+ yearsSkills: ["Customer obsessed","Leadership","Problem solving","Analytical skills","Autonomy"]

Lead a team of account managers within TikTok Germany’s Global Business Solutions group to deliver flawless campaign execution and growth for Food & Nutrition advertisers in the DACH region. Own strategic client relationships, provide product consultation across TikTok advertising solutions, and use performance and measurement insights to build playbooks, troubleshoot issues with cross-functional partners, and drive upsell against revenue goals.

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FursaFursa
TikTok
TikTok
15 hours ago

Client Solutions Lead (Food & Groceries) - Global Business Solutions - Hamburg

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Last checked: 15 hours agoStatus: Live

Job Summary

Lead a team of account managers within TikTok Germany’s Global Business Solutions group to deliver flawless campaign execution and growth for Food & Nutrition advertisers in the DACH region. Own strategic client relationships, provide product consultation across TikTok advertising solutions, and use performance and measurement insights to build playbooks, troubleshoot issues with cross-functional partners, and drive upsell against revenue goals.
Location: Hamburg
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Lead, coach, and mentor a team of account managers (CSMs) to foster a high-performance culture.
  • •Develop consultative, data-driven campaign strategy and provide guidance, feedback, and professional development for career growth.
  • •Build and manage strategic client relationships with Food & Nutrition partners in the DACH region; deliver and upsell against revenue goals.
  • •Collaborate cross-functionally with product, engineering, measurement marketing science, and creative operations to troubleshoot client issues and improve offerings.
  • •Serve as a thought partner to leadership by identifying priorities, growth opportunities, and operational efficiencies using data-driven insights.

Key Requirements

  • •5+ years managing and mentoring high-performing teams in account management or sales roles, building relationships with marketing decision-makers at brands and agencies.
  • •Demonstrated digital marketing experience managing brand and/or performance advertisers across the full marketing funnel.
  • •Strong performance advertising track record, including understanding scaling challenges and advertiser objectives across media platforms.
  • •Ability to analyze data and extract actionable insights to assess and optimize campaign performance.
  • •Knowledge of tracking, attribution, and measurement tools (e.g., Pixel, API, MMPs, CLS, BLS, MMM, MTA), with fluency in German and English.
Experience:5+ yearsDigital marketingPerformance advertisingEnterprise accountsFood & NutritionDACH
Skills:Customer obsessedLeadershipProblem solvingAnalytical skillsAutonomy
Languages:GermanEnglish
Tech Stack:TikTok business solutionsAd productsAuction-based toolsMeasurementAttribution modelsPixelAPIMMPsCLSBLSMMMMTATikTok ShopCreative operations

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn