Service Contract Coordinator (Fixed Term Contract)

Avi-spl
United Kingdom
Full timeFunction: Executive & General ManagementSkills: ["Ownership","Communication","Interpersonal skills","Independent work","Time management"]

Coordinate post-sale service contracts as the primary point of contact for tracking, monitoring, and processing renewals through to proposal preparation. Calculate new service contract pricing, update client-facing tracking reports and folders, and monitor email requests for installation and support uplift pricing. Liaise with account managers, the global helpdesk, and service managers to manage quote status, compliance, and contract-related pricing queries within a global team.

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FursaFursa
Avi-spl
Avi-spl
2 days ago

Service Contract Coordinator (Fixed Term Contract)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Coordinate post-sale service contracts as the primary point of contact for tracking, monitoring, and processing renewals through to proposal preparation. Calculate new service contract pricing, update client-facing tracking reports and folders, and monitor email requests for installation and support uplift pricing. Liaise with account managers, the global helpdesk, and service managers to manage quote status, compliance, and contract-related pricing queries within a global team.
Location: United Kingdom
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Mid level

Key Responsibilities

  • •Act as the point of contact for tracking, monitoring, and processing post-sale service contracts.
  • •Calculate new service contract pricing and prepare client-facing proposal documents.
  • •Track and quote renewals of existing maintenance support contracts and provide client-facing proposals.
  • •Update and maintain tracking reports and client folders with relevant information.
  • •Monitor emails for installation project requests, support uplift pricing, and service support contract compliance, and liaise with account managers, helpdesk, and service managers regarding contract pricing and queries.

Pay and Benefits

Perks:Health InsuranceEmployee AssistanceGym MembershipLearning Budget

Key Requirements

  • •Ability to take ownership of tasks and see them through to completion.
  • •Proficient in Microsoft Office (Word, Excel, Outlook).
  • •Self-starter capable of working independently and meeting deadlines.
  • •Excellent communication and interpersonal skills, both verbal and written.
  • •Ability to balance multiple tasks with changing priorities and strong attention to detail.
Skills:OwnershipCommunicationInterpersonal skillsIndependent workTime management
Languages:English
Tech Stack:Microsoft OfficeWordExcelOutlookCRM platformsSalesforceIntranet

Company Brief

Avi-spl
Provides audio-visual integration, unified collaboration solutions, managed services, and AV support for enterprises and institutions worldwide, delivering design, deployment, and ongoing managed services for communication and collaboration technologies.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Tampa, United States
Founded: 2008
WebsiteLinkedIn