Account Manager/Sr Account Manager, Global Sales - Switzerland ZRH (Zurich, CH)

American Airlines Group
Zurich
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementSkills: ["Leadership","Negotiation","Interpersonal communication","Analytical thinking","Independent work"]

Manage a mixed portfolio of business and leisure agencies and local corporate customers in Switzerland. Drive revenue and share growth for the AJB through account development planning, partner collaboration, reporting/analysis, and QBRs. Represent American Airlines locally by building relationships with CVBs and travel associations, delivering value-focused presentations to senior leadership, and maintaining expertise across AA and alliance products and agreements.

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FursaFursa
American Airlines Group
American Airlines Group
2 days ago

Account Manager/Sr Account Manager, Global Sales - Switzerland ZRH (Zurich, CH)

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Last checked: 15 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Manage a mixed portfolio of business and leisure agencies and local corporate customers in Switzerland. Drive revenue and share growth for the AJB through account development planning, partner collaboration, reporting/analysis, and QBRs. Represent American Airlines locally by building relationships with CVBs and travel associations, delivering value-focused presentations to senior leadership, and maintaining expertise across AA and alliance products and agreements.
Location: Zurich
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Account manage a portfolio of agency and corporate customers with JB partners to maximize revenue and profitability.
  • •Focus on customer performance through reporting and analysis, identifying revenue opportunities.
  • •Run partnership performance reviews (QBRs) to track targets and share AA updates.
  • •Deliver high-impact presentations and reviews to senior management and customers.
  • •Represent AA locally by managing relationships with CVBs and engaging travel associations, while tailoring market offerings.
Travel: Medium travel

Key Requirements

  • •Prior airline, GDS, or related travel industry account management experience.
  • •Extensive business-to-business experience across Leisure and OTAs environments.
  • •Strong leadership, motivation, negotiation, interpersonal, and communication skills.
  • •Superior organizational/planning, analytical, and problem-solving skills with sound judgment.
  • •Thorough knowledge of indirect sales, travel industry, and airline economics.
Experience:TravelAirlinesGDSOTAsIndirect sales
Skills:LeadershipNegotiationInterpersonal communicationAnalytical thinkingIndependent work
Tech Stack:GDSSaleshub

Company Brief

American Airlines Group
Major U.S. airline providing scheduled passenger and cargo air transportation globally. Operates a large fleet and extensive domestic and international route network, serving millions of customers with diversified travel and loyalty services.
Industry: Airlines
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Fort Worth, United States
Founded: 1926
WebsiteLinkedIn