Commercial - SAP Academy for Customer Success - Montréal (hybride)

SAP
Montreal
Workplace: HybridFull timeFunction: Customer Success & Account ManagementExperience: 2-3 yearsSkills: ["Cooperation","Adaptability","Problem-solving","Project management","Emotional intelligence"]

Join the SAP Next-Gen Customer Success Academy for a 10-month learning and on-the-ground program with sales support from a senior Commercial. Build value across the customer lifecycle by driving solution adoption, renewals, and account expansion. Your market onboarding and mentoring prepare you for a client-facing Commercial role (AE/SSE), deepening product and industry knowledge across key SAP solution areas while developing commercial and AI fundamentals.

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FursaFursa
SAP
SAP
2 hours ago

Commercial - SAP Academy for Customer Success - Montréal (hybride)

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Last checked: 2 hours agoStatus: Live

Job Summary

Join the SAP Next-Gen Customer Success Academy for a 10-month learning and on-the-ground program with sales support from a senior Commercial. Build value across the customer lifecycle by driving solution adoption, renewals, and account expansion. Your market onboarding and mentoring prepare you for a client-facing Commercial role (AE/SSE), deepening product and industry knowledge across key SAP solution areas while developing commercial and AI fundamentals.
Location: Montreal
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Complete a 10-month learning and hands-on program with phases in-class and in the field alongside your sales team.
  • •Develop an immersive, multidimensional learning experience focused on digital transformation, global intelligence, human skills, and business/technology meaning.
  • •Create customer value across the customer lifecycle by enabling solution adoption, driving renewals, and supporting account expansion.
  • •Follow a local-market onboarding path including practical training and field mentoring by a senior Commercial.
  • •After the program, progress into a client-facing commercial role while continuing to receive mentorship and support.

Key Requirements

  • •2 to 3 years of professional experience in a sales-oriented services environment with sales targets in the technology sector, or a role largely focused on business processes.
  • •Experience generating opportunities, qualifying prospects, and managing sales pipelines for a defined territory, with proven ability to build client relationships and present value propositions.
  • •A cooperative, productive working style with both internal and external stakeholders.
  • •Strong ability to learn quickly, adapt to changing environments, and apply new knowledge to achieve results.
  • •Understanding of core principles, use, and ethics of AI to identify business problems solvable with AI.
Experience:2-3 yearsTechnologyServicesBusiness processes
Skills:CooperationAdaptabilityProblem-solvingProject managementEmotional intelligence
Languages:English
Tech Stack:SAPCustomer SuccessAIIntelligence artificielleMachine learningSAP Finance & Spend ManagementSAP SuccessFactorsSAP Supply Chain ManagementSAP Customer ExperienceSAP Business Transformation ManagementSAP Business Technology PlatformSAP Business Data CloudBTPBDC

Company Brief

SAP
Global enterprise software company best known for ERP systems and business applications covering finance, supply chain, procurement, HR, analytics, and customer management for large organizations.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Walldorf, Germany
Founded: 1972
Glassdoor
Glassdoor: 4.1
WebsiteLinkedInGlassdoor