Operations Manager Niche and DER
United Kingdom
Workplace: HybridFull timeFunction: Business OperationsSkills: ["Leadership","Coaching","Accountability","Decision-making","Problem-solving","Stakeholder management","Communication","Continuous improvement"]Lead operational excellence for the Niche and DER claims business, driving performance through KPI delivery, capacity and surge planning, and data-driven improvement initiatives. You’ll inspire and develop a team of Team Managers across remote and hybrid locations, strengthen workforce and recruitment readiness, ensure compliance and risk management, and partner with customer service to improve customer outcomes and satisfaction. Report into the Operations Director and help shape sustainable growth.
