Vice President, Dispute Processing

Lead Visa Resolve Online (VROL), a mission-critical dispute management platform used to manage the dispute transaction lifecycle. Drive delivery of multi-year roadmaps, ensure four-nines reliability and strong security practices, and coordinate agile processes across global engineering locations. Manage a large dispute-processing development organization, budgets, and vendor relationships, while accelerating modern engineering practices and adoption of Generative AI across the SDLC.