Regional Operations Manager (m/w/d)

Roadsurfer
Düsseldorf, Bremen
Workplace: OnsiteFull timeFunction: Business OperationsExperience: 5+ yearsSkills: ["Leadership","Coaching","Analytical thinking","Hands-on mindset","Problem-solving"]

Lead regional station operations across Germany North-West, ensuring successful day-to-day execution at roadsurfer locations. Drive profitability, quality, and customer satisfaction by setting continuous improvement measures and scaling the station organization’s operational and strategic growth. Own regional budget responsibility, optimize resource use and cost control, and coach/develop station teams. Ensure consistent quality standards and analyze KPIs to identify opportunities for sustainable development.

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FursaFursa
Roadsurfer
Roadsurfer
3 days ago

Regional Operations Manager (m/w/d)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 32 minutes agoStatus: Live

Job Summary

Lead regional station operations across Germany North-West, ensuring successful day-to-day execution at roadsurfer locations. Drive profitability, quality, and customer satisfaction by setting continuous improvement measures and scaling the station organization’s operational and strategic growth. Own regional budget responsibility, optimize resource use and cost control, and coach/develop station teams. Ensure consistent quality standards and analyze KPIs to identify opportunities for sustainable development.
Location: Düsseldorf, Bremen
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Ensure successful day-to-day operation of stations in the Germany North-West region.
  • •Drive station goals for profitability, quality, and customer satisfaction through continuous improvement measures.
  • •Own regional budget responsibility and ensure efficient resource use and sustainable cost control.
  • •Lead, coach, and develop station teams; create conditions for high employee satisfaction and long-term success.
  • •Guarantee adherence to quality standards and analyze regional performance KPIs to derive sustainable development actions.
Travel: High travel

Pay and Benefits

Perks:Free HousingDiscounts

Key Requirements

  • •Successfully completed vocational training or degree in a relevant field or a comparable qualification.
  • •At least 5 years of professional experience in an operational leadership role with responsibility for multiple sites or regions.
  • •Experience leading and developing teams across multiple sites and steering decentralized organizational structures.
  • •Demonstrable experience managing operational KPIs as well as budgets and costs.
  • •Fluent German and English; high travel willingness within the region and willingness to take ownership.
Experience:5+ yearsHospitalityTourism
Skills:LeadershipCoachingAnalytical thinkingHands-on mindsetProblem-solving
Licenses:Führerschein Klasse B
Languages:DeutschEnglish

Company Brief

Roadsurfer
Operates an online platform for renting and buying campervans and motorhomes across Europe. Provides booking, insurance, and trip-planning services, connecting travelers with fleet partners and private vehicle owners for flexible road-trip experiences.
Industry: Online Marketplaces
Company Size: Medium (51 to 250 employees)
Growth: Scaleup
Headquarters: Munich, Germany
Founded: 2016
WebsiteLinkedIn