Credit Underwriting Specialist
HSBC
Kuala Lumpur
Workplace: OnsiteFull timeFunction: Insurance & ActuarialSkills: ["Attention to detail","Organization","Prioritization","Ability to manage pressure","Teamwork","Rapport building","Telephone conversational skills","Ability to multi-task"]Join the Unauthorized Overdraft (UOD) team to manage overdrawn accounts triggered by transactions such as Autopay, cheque issuance, and standing instructions. Process customer requests and actions on assigned workstreams using defined procedures, meeting productivity and timeline targets with accuracy. Proactively resolve issues, escalate when needed, support monitoring of volumes to meet service timelines, and assist with set-off and write-off account closure activities.
