Policy Manager, Cross-Issue and Product Policy - Trust and Safety

TikTok
New York
Workplace: OnsiteFull timeFunction: Government Affairs & Public PolicyExperience: 5+ yearsSkills: ["Writing","Editing","Executive communication","Policy judgment","Structured problem-solving","Cross-functional collaboration","Organizational skills","Analytical skills","Working with ambiguity"]

Define and evolve policy principles for Trust & Safety across issue areas and product surfaces. Lead and support cross-policy and product-policy initiatives, including emerging harms, AI-generated content, human rights, spam, account integrity, and appeals. Translate complex societal and safety topics into practical policy frameworks, advise on policy alignment for launches, and build reusable policy documentation, tools, and resources that help teams implement policy consistently.

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FursaFursa
TikTok
TikTok
1 month ago

Policy Manager, Cross-Issue and Product Policy - Trust and Safety

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Source: Company careers pageValidated by: Fursa AI
Last checked: 31 minutes agoStatus: Live

Job Summary

Define and evolve policy principles for Trust & Safety across issue areas and product surfaces. Lead and support cross-policy and product-policy initiatives, including emerging harms, AI-generated content, human rights, spam, account integrity, and appeals. Translate complex societal and safety topics into practical policy frameworks, advise on policy alignment for launches, and build reusable policy documentation, tools, and resources that help teams implement policy consistently.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Government Affairs & Public Policy
Seniority: Mid level

Key Responsibilities

  • •Draft and refine policy materials so they are clear, consistent, defensible, and operationally useful for downstream teams.
  • •Support strategic cross-policy and product-policy initiatives, including emerging harms, new product features, AI-generated content, human rights, spam, account integrity, appeals, and other priority areas.
  • •Partner with policy subject-matter experts and product/XFN teams to translate complex safety, product, and societal issues into practical policy frameworks and decision logic.
  • •Advise on policy alignment for new features and product launches, clarifying risks, ownership, review paths, and launch-readiness considerations.
  • •Develop and maintain foundational policy documentation and build reusable tools/resources to help teams develop, update, and apply policies consistently.

Key Requirements

  • •5+ years of experience in Trust & Safety, platform/product policy, public policy, law, human rights, technology policy, academia, or a related field.
  • •Strong writing, editing, and executive communication skills to turn complex/ambiguous issues into clear, structured, actionable materials.
  • •Strong policy judgment across multiple issue areas, product contexts, stakeholder perspectives, and risk trade-offs.
  • •Experience developing policy frameworks, principles, standards, guidance, or governance documentation.
  • •Exceptional cross-functional collaboration with teams such as product, legal, comms, operations, enforcement, public policy, and data science.
Experience:5+ yearsTrust & SafetyPublic policyLawHuman rightsTechnology policyOnline safetyPlatform governanceSocial media
Education:
Skills:WritingEditingExecutive communicationPolicy judgmentStructured problem-solvingCross-functional collaborationOrganizational skillsAnalytical skillsWorking with ambiguity

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn