Senior Risk Operations Analyst

Visa
Atlanta, Austin
Workplace: HybridFull timeUSD 124,300 - 210,300 annuallyFunction: Business OperationsExperience: 5+ yearsEducation: bachelorsSkills: ["Collaboration","Incident escalation","Incident documentation","Data-driven decision making","Process improvement"]

Monitor and review fraud alerts actioned by Visa’s Risk Operations Center, identifying and helping mitigate threats to Visa, its clients, and the global payments ecosystem. Own alert monitoring, incident review, escalation, and documentation, serving as a global subject matter expert across fraud alerting platforms. Coordinate incident handling with regional risk groups, drive operational metrics, and develop risk-focused projects within a hybrid, 24x7 operations environment that requires shift work and occasional travel.

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FursaFursa
Visa
Visa
1 week ago

Senior Risk Operations Analyst

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Monitor and review fraud alerts actioned by Visa’s Risk Operations Center, identifying and helping mitigate threats to Visa, its clients, and the global payments ecosystem. Own alert monitoring, incident review, escalation, and documentation, serving as a global subject matter expert across fraud alerting platforms. Coordinate incident handling with regional risk groups, drive operational metrics, and develop risk-focused projects within a hybrid, 24x7 operations environment that requires shift work and occasional travel.
Location: Atlanta, Austin
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations
Seniority: Mid level

Key Responsibilities

  • •Monitor and respond to fraud and risk activity using custom in-house alerting solutions.
  • •Escalate incidents to proper support teams for validation and mitigation.
  • •Coordinate incident handling with regional risk groups and drive timely decisive actions.
  • •Assess incident impact for critical/major events and author communications for distribution within set periods.
  • •Develop and drive operational metrics, validate accuracy, and compile reporting on incident response outcomes.
Travel: Low travel

Pay and Benefits

Salary: USD 124,300 - 210,300 annually
Perks:Health InsuranceDentalVision401kFsa/hsaLife InsurancePaid LeaveWellness Stipend

Key Requirements

  • •5+ years of relevant work experience with a Bachelor’s degree, or 2+ years with an advanced degree, or 0 years with a PhD.
  • •Proven experience collaborating in a team within a 24x7 Operations Center.
  • •Understanding of networks, risk management, network security, digital forensics, and security operations.
  • •Prior experience with data analytics and visualization tools/concepts, including report design with fraud trends and stats.
  • •Ability to respond after-hours, weekends, and holidays to major fraud events; passion for fraud schemes and cybercrime investigations.
Experience:5+ yearsPaymentsFraudCybersecurityPayment card24x7 operations center
Education:Bachelor's
Skills:CollaborationIncident escalationIncident documentationData-driven decision makingProcess improvement
Certifications:CISSPCHFICEHGIAC
Tech Stack:VisaNetISO 8583VCMSBase IBase IITransaction routingDigital forensicsSecurity operationsCyber threat intelligenceFraud alerting platformsData analyticsData visualization

Company Brief

Visa
Global payments technology company that operates the VisaNet electronic payments network, facilitating credit, debit and digital transactions between consumers, merchants, financial institutions and governments worldwide.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1958
Glassdoor
Glassdoor: 3.8
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