Global HR Operations Specialist

Payoneer
Gurugram
Workplace: OnsiteFull timeFunction: People, HR & TalentExperience: 5+ yearsSkills: ["Communication","Stakeholder management","Organizational skills","Empathy"]

Own end-to-end HR operations for the employee lifecycle across Europe, including onboarding and offboarding, helpdesk query resolution, and HR compliance with local labor laws and internal SLAs. Partner with payroll, legal, tech, and external vendors to ensure accurate final pay, compliant documentation, and smooth transitions. Monitor SLA performance, produce efficiency and issue-resolution reporting, and drive continuous process improvements.

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FursaFursa
Payoneer
Payoneer
5 days ago

Global HR Operations Specialist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Own end-to-end HR operations for the employee lifecycle across Europe, including onboarding and offboarding, helpdesk query resolution, and HR compliance with local labor laws and internal SLAs. Partner with payroll, legal, tech, and external vendors to ensure accurate final pay, compliant documentation, and smooth transitions. Monitor SLA performance, produce efficiency and issue-resolution reporting, and drive continuous process improvements.
Location: Gurugram
Workplace: Onsite
Employment Type: Full time
Job Function: People, HR & Talent
Seniority: Mid level

Key Responsibilities

  • •Manage end-to-end onboarding and offboarding processes in line with internal SLAs.
  • •Serve as subject matter expertise for offboarding laws and regulations to ensure compliance.
  • •Resolve HR help requests and collaborate with payroll, legal, and tech teams to address employee queries.
  • •Ensure HR processes and documentation comply with local employment laws and support policy updates.
  • •Track SLAs, generate operational efficiency and issue-resolution reports, and identify process improvement opportunities.

Key Requirements

  • •5+ years of experience in HR operations or employee lifecycle management.
  • •Strong understanding of EU region HR processes and local labor laws.
  • •Excellent communication and stakeholder management skills.
  • •Comfort working in a fast-paced, rapidly changing global environment.
  • •Strong organizational skills and excellent verbal and written communication in English.
Experience:5+ yearsHR operationsEmployee lifecycle managementEU labor laws
Skills:CommunicationStakeholder managementOrganizational skillsEmpathy
Languages:EnglishFrenchGermanSpanishPortuguese
Tech Stack:Zoho PeopleBambooHR

Company Brief

Payoneer
Provides cross-border payments and financial services platform enabling businesses and professionals to send, receive, and manage international payments, multi-currency accounts, and working capital solutions to support global commerce.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: New York, United States
Founded: 2005
WebsiteLinkedIn